ABOUT CANDELLA

Candella is an innovative, rapidly growing, not-for-profit mental health organisation providing individual outreach services through the National Disability Insurance Scheme (NDIS).

For more information go to the Candella website.

We currently employ over 100 Wellbeing Facilitators on a casual basis to provide recovery-oriented mental health services to approximately 700 people throughout Melbourne. These staff are directly supported by a team of Lead Wellbeing Facilitators.

Due to our increasing workforce, we are now recruiting a Lead Wellbeing Facilitator- Central Region to support the delivery of services in Melbourne.

Our workforce is as diverse as the people we serve. We encourage applications from people who have a lived experience of mental health challenges, Aboriginal and Torres Straight Islanders, and people belonging to diverse cultures and identity groups.

Candella is a mobile organisation, with no physical office locations. We have a strong online communications system and are committed to providing a safe and healthy working environment, with policies, procedures, and systems in place to maintain the physical and mental wellbeing of all employees.

OUR MISSION & APPROACH

At Candella, we turn up to work each day so that the people who use our services will end up with a better quality of life: more independent, more socially connected, healthier, happier, and with a greater sense of optimism and self-belief.

The word facilitate is key our approach. A facilitator is someone who greases the wheels of change, not someone who takes control or takes charge. We believe that all people have the right to set their own direction in life, and we give them the space to make progress on their own terms, in their own way, at their own pace. We are not here to fix people, or change them, or tell them what to do. We are here to help them on their way, whichever way that is.

ABOUT THE POSITION

The purpose of this position is to provide remote practice support to a team of Wellbeing Facilitators across the Central Melbourne region.

The Lead Wellbeing Facilitator- Central Region is responsible for supporting the frontline workforce to deliver high quality, community-based supports to our customers. The Lead Wellbeing Facilitator will assume responsibility for

• Matching frontline workers with people who are seeking a Candella service
• Supporting frontline workers to improve their service delivery practices through supervision and team building
• Coordination of frontline workers in the event of staff absence or departure, to ensure continuity of service for affected customers
• Triaging complaints, concerns or challenges that staff, customers or stakeholders bring forward
• Collaborating with external stakeholders, namely Support Coordinators, to build relationships

The position also includes a small component of direct customer facing work, to support the Lead’s ongoing professional development and practice. The Lead Wellbeing Facilitator-Central Region will engage in approximately 5 hours per week direct customer work.

This means you will have your own caseload to manage, providing consistency of support for the customer and routine for you where possible.

ABOUT YOU AND POSITION REQUIREMENTS

We are looking for applicants who can demonstrate

• Prior experience in a leadership role within the community sector
• Prior experience in a mental health or community related role
• Prior experience working in forensic or complex care settings

Preferably, but not essentially, relevant training/education, such as

• A degree in Psychology, Social Work, or related field
• A Cert IV in Mental Health, Frontline Management or related field
• A certificate in Standard Mental Health First Aid (MHFA)

Other requirements

• Own laptop and mobile phone to be used for work purposes (portions can be claimed back on tax)
• Proof of identity
• Current Australian driver’s licence
• Registered, insured, well-maintained, roadworthy vehicle suitable for completion of the duties of this position
• Right to work within Australia
• Other checks and requirements as required for ongoing compliance with applicable laws, regulations, and quality standards

All Candella staff are required to undertake a National Police Check, and where appropriate, a Working with Children Check.

BENEFITS

The hourly rate is $36.56 - $41.56 dependent on skills and experience.

Option to work a 40-hour week (instead of the usual 38) and accrue an Accrued Day Off every 4 weeks.

Candella also offers all staff generous salary packaging. Salary packaging means you don't pay income tax on a portion of your income. You can package up to $15,900 per year as a Candella employee.

To enquire about the position, please call (03) 8372 0403 and ask to speak with Melanie Cook.