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Legal Assistant

Consumer Action Law Centre
  • Work for one of Australia’s leading not-for-profit consumer advocacy organisations
  • Legal Administration specialist
  • Full-time, 1 year fixed term (remote WFH until further notice)

Support our award-winning legal practice, assisting our lawyers and working among policy experts, seasoned campaigners, communications professionals, lawyers and financial counsellors to shape better laws that impact all Australians.


Our vision: a just marketplace where people have power and business plays fair

Our purpose: to make life easier for people experiencing vulnerability and disadvantage in Australia

We’re an independent, not-for-profit consumer organisation based in Melbourne. We run direct legal and financial counselling services that support vulnerable consumers in Australia. Our policy work and campaigns integrate the work of our direct services for high impact.


  • We are seeking a legal administration professional with a minimum of 3 years working in a busy legal practice
  • A strong knowledge and understanding of legal administration and office systems is required.
  • Law students and those seeking Practical Legal Training prior to admission to legal practice will not be considered.

You’ll have a minimum of Certificate IV qualification in Legal Services, a Diploma of Legal Services, or equivalent relevant experience. Part of this role involves making appointments and follow up of documents with our clients, so demonstrable experience working in a client-facing role with persons experiencing vulnerability or disadvantage will be an advantage.

You have strong computer skills and familiarity with a variety of platforms including Office365.

Enthusiastic, energetic and flexible, you thrive on multi-tasking and are calm, resourceful and highly organised.


The legal assistant undertakes administrative and paralegal tasks for the legal practice so that solicitors and legal practice managers are supported to focus upon delivery of legal services.

Duties include assistance with electronic file management, client liaison and appointment booking, rostering for our advice line services, and litigation support.

The salary range offered will be $70,000 – 79,000. Consumer Action Law Centre offers FBT salary packaging therefore, depending upon personal financial circumstances, the value of the salary may be equivalent to up to approximately $5,000 - $7,000 higher. Additional benefits include:

  • An engaged, friendly and supportive work culture of people motivated to make a real difference. Consumer Action is a high impact organisation that has consistently secured policy change in Victoria and nationally that has made life better for Australians experiencing vulnerability.
  • Flexible working programs such as compressed hours, flexible hours, and purchased leave.
  • Comprehensive induction and remote working support during the COVID19 pandemic.
  • Learning and development opportunities.

This is a 12 month fixed term contract position. A full position description is available below.

Previous applicants need not reapply.

Consumer Action Law Centre is committed to building a diverse and culturally safe workplace. We strongly encourage applications from Aboriginal people, people with disability, people from diverse cultural and linguistic backgrounds, people of all ages, and LGBTIQA+ people.

How to apply

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