Carers and Disability Link (CADL) is a highly respected, quality community service provider operating in the Barossa Valley, Clare Valley, Yorke Peninsula and Adelaide Hills and Fleurieu regions. We are an equal opportunity employer and are committed to diversity and equality in the workplace.

Due to rapid organisation growth, we are seeking a highly experienced Plan Manager to join our Support Services Team. This position can be based in Kadina, Woodside or Clare. This is offered as a full-time position, although we are open to negotiation.

ABOUT THE ROLE

The Plan Manager will be responsible for:

• Advising Participants (our clients), Support Coordinators and Allied Health Professionals with queries related to participants plans and their NDIS funds.
• Correctly and accurately entering provider invoices into Careview for claims and payments.
• Managing the approval of invoices and submissions to NDIS portal for claims.
• Reconciling the payments from the NDIS and generating the payment files.
• Investigating failed claims and amending as needed.
• Managing participants budgets to ensure no shortfall in funding.
• Supporting the Team Leader in relation to internal reporting and analysis.

To be successful in this role you will require the following skills and experience:

• An understanding of NDIS Price Guide and Support Catalogue with a minimum of 12 months Plan Management experience.
• Exceptional time management and communication skills – both written and verbal.
• Proficient with technology and experience with Xero, CRMs, PRODA and Microsoft 365 applications.
• Demonstrated ability to learn quickly with excellent attention to detail and a passion for helping others.
• Demonstrated experience in customer / client relationship management.
• A high level of interpersonal and communication skills, particularly with clients, service providers and with multi-disciplinary teams.
• Confidence to work unsupervised.
• A minimum Certificate III Business Administration (or equivalent) and/or previous experience as a NDIS Plan manager will be highly regarded, however not essential.

The terms and conditions of this role are set against the SCHC&DS Industry Award, and the successful applicant will be employed at Level 3.

All successful applicants must posses a current DHS Disability Services Employment Screening and a Working with Children Check, Child Safe Environments Certificate and an NDIS Worker Orientation Completion Certificate or be prepared to obtain these.

For more information on this position, or to obtain a copy of the position description for this role, please contact our Administration Team Leader on 08 8389 7383 or email [email protected], using the subject line: Plan Manager - Kadina / Woodside / Clare enquiry via EthicalJobs.

For a copy of the position description:

Phone: (08) 8389 7383
Email: [email protected], using the subject line: Plan Manager - Kadina / Woodside / Clare enquiry via EthicalJobs.

View the Jobs Available page on the Carers and Disability Link Website