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Community and Support Coordinator - Alice Springs

Central Australian Affordable Housing Company

The opportunity

Join one of the NT’s leading Aboriginal controlled community housing providers and lead the establishment of a new, community driven, transitional housing program.

About CAAH

The Central Australian Affordable Housing Company (CAAH) is an Aboriginal controlled, not-for-profit, registered community-housing provider in Alice Springs. CAAH manages over 350 properties across the Town Camps and urban areas of Alice Springs, providing social and affordable housing to over 1800 residents.

About the program

The 34 South Terrace Transitional Housing Program (the Program) is a new program for CAAH which is due to be established from July 2020. The Program is funded by the Department of Local Government, Housing and Community Development (NT Housing) and is due to run until June 2024.

The aim of the Program is to reduce homelessness and build the capacity and skills of participants by providing medium to long term (12-18 months) transitional accommodation in a supportive community environment. The target groups for the Program are:

  • Single older women
  • Parents with young families (up to two children)

Importantly, the Program will be developed using a community development approach, to not only focus on housing, but, also on community engagement and client support through case management.

About the role

The Community and Support Coordinator will be pivotal during first phase of the Program, overseeing the detailed design of the program and engaging with key stakeholders, such as the Tangentyere Women and Family Safety Group (TWFSG), NT Housing and newly housed residents.

As the Program is developed, the Community and Support Coordinator will be responsible for overseeing delivery of the program, such as facilitating the Community Reference Group, managing a small team, developing partnerships with external support providers and stakeholders, overseeing critical case management issues and delivering on program reporting requirements.

Essential Criteria

  1. Cultural Awareness - An awareness, understanding and sensitivity to Aboriginal culture and law in the Alice Spring context, and the ability and experience to communicate effectively with Aboriginal people.
  2. Work Experience and Education
    1. Demonstrated work experience in the fields of community development, social work, case management or related community services roles in the Central Australian or NT Context.
    2. Formal qualifications in social work, community development, or related study (minimum Certificate IV).
  3. People and Communication Skills
    1. Demonstrated ability to effectively communicate and work with people and stakeholders from different backgrounds and with limited English or English as a second language.
    2. Ability to facilitate workshops, community meetings, stakeholder workshops and to communicate with various levels of government and NGO partners.
  4. Problem Solving
    1. Demonstrated problem solving skills in the field of support work or case management
    2. Ability to manage crisis with client whilst maintaining professional standards
  5. Reporting and Data Analysis – Demonstrated ability in program reporting, monitoring and evaluation and analysis, including SHIP Reporting.
  6. Time Management Skills - Demonstrated time management skills and ability to prioritise and meet a demanding workload
  7. Administrative Skills - Demonstrated data entry, reporting and administrative skills, and experience with Microsoft Word, Excel and email functions.
  8. Full Driver’s License
  9. Police Check showing no prior criminal history
  10. NT OCHRE Card – Child Protection

Desirable Criteria

  1. Aboriginal person from Central Australia
  2. Experience in program establishment and/or delivery, or project management, complementing the above experience is highly desirable

Further information

If you require more information please contact Patricia Ose, Operations Manager, on 8952 1266.

CAAH is an equal opportunity employer that is committed to the safety and well-being of our residents and staff.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

A position description is attached.

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