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Quality Officer

Brotherhood of St Laurence

This is an exciting opportunity to be part of the largest and longest running program of its kind in the world. We’re seeking an individual who’s passionate about alleviating poverty in Australia, highly motivated and organised with a keen interest in program quality, to help the Saver Plus program achieve our objective of improving the financial well-being of lower income Australians.

Summary of program and its objectives:

Saver Plus was developed by the Brotherhood of St Laurence and ANZ in 2003, and is currently delivered from more than 60 locations by a range of community agencies across Australia. Saver Plus is a matched savings and financial education program assisting individuals and families on lower incomes to build assets and improve financial capability. Saver Plus aims to increase the levels of savings of people on low incomes and help people build a long-term savings habit. The program empowers people to achieve their savings goals and to develop the skills to help them build a financial base for the future.

Main responsibilities of the role:   

The Quality Officer supports the administrative duties of the Saver Plus quality function. Under the direction of the Quality, Training and Development Lead the role supports partners and coordinators to achieve common goals and support high quality program delivery and accountability consistent with Saver Plus delivery documentation. This will involve using the Saver Plus Quality Framework, performance data collected from the database and ongoing auditing processes to support identifying trends, best practices and opportunities for improvement.

To meet the selection criteria, candidates will require:

Essential

  • Relevant qualifications or work experience in an appropriate discipline, such project management, community development, social work, administration or related field
  • Well-developed organisational and time management skills with the ability to plan workload, prioritise and meet deadlines
  • Good computer skills, including a working knowledge of MS Office Software
  • Ability to work independently and effectively within a team to achieve outcomes
  • Proven interpersonal and communication skills with the ability to build effective relationships and liaise across all levels both internally, externally and with people from diverse backgrounds
  • Well-developed written communication skills with the ability to analyse data and produce reports
  • Understanding of and empathy with the values and ideals of the Brotherhood. 

Desirable

  • Experience working with email campaign management systems, content management systems, Facebook Manager and professional design programs (including In-Design and Adobe Acrobat).

This is a 12 month maximum-term part time position working 22.8 hours per week in Fitzroy, VIC. Salary will be in the range of $62,000 - $67,000 based on skills and experience plus superannuation. Attractive salary packaging provisions are available to increase take home pay. To view a detailed job description, please click here

 As part of the Brotherhood’s recruitment and selection process, applicants will be required to undergo pre-employment checks as required, applicants will be subject to, but not limited to, the following checks: National (and International if applicable) Police Check, Victorian Employee Working with Children Check, Right to Work in Australia, Disability Worker Exclusion Scheme Check and current professional registration.

The Brotherhood of St Laurence has a vision of an Australia free of Poverty. We embrace, and value, diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome unique contributions of all people. We embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contribution to our organisation.

How to apply

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