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Intake and Linkages Coordinator

Brotherhood of St Laurence

Summary of program and its objectives:

The division NDIS Services comprises of Local Area Coordination (LAC) and Early Childhood Early Intervention (ECE) services. The Brotherhood of St Laurence is a partner in the community delivering LAC and ECEI services in five areas across metropolitan Melbourne including North East Melbourne, Bayside Peninsula, Hume Moreland, Brimbank Melton and Western Melbourne.

The ECEI approach supports children aged 0-6 years who have a developmental delay or disability, and their families/carers. The ECEI approach supports families to help children develop the skills they need to take part in daily activities and achieve the best possible outcome throughout their life. ECEI services delivers a range of functions including assessment, planning and interventions in line with the NDIS guidelines and ECIA best practice.

Main responsibilities of the role:

The Intake and Linkages Coordinator is jointly responsible for the delivery of the NDIS ECEI approach in the BSL ECEI partner regions. This position will form part of a specialist early intervention team delivering office, phone and community based family centred information and support services in line with the NDIS ECEI approach.

The Intake and Linkages Coordinator will assist families of children 0-6, who have developmental concerns to connect with supports and peer networks that facilitate living an ordinary life. This includes:

  • Being the first point of contact for families within the ECEI team
  • Gathering initial child and family information
  • Providing linkages to universal services in a family's local community
  • Providing basic entry screening
  • Scheduling appointments for further ECEI assessment and supports
  • Data entry and reporting to meet NDIA requirements

To meet the selection criteria, candidates will require:


  • Relevant qualifications in community development, early childhood or similar field.
  • Well-developed interpersonal and communication skills with the ability to build effective and supportive relationships and liaise across all levels both internally, externally and with people with disability and from diverse backgrounds.
  • Demonstrated experience in customer facing environments that support or provide service to the community.
  • Proven strong community development knowledge and experience with the ability to build and maintain effective community partnerships.
  • Demonstrated understanding of the National Disability Insurance Scheme, the ECEI approach and early childhood best practice principles.
  • Demonstrated knowledge and competency in Microsoft Office Programs including Word, Excel and Outlook.
  • Ability to work in a highly flexible, dynamic and changing environment with well-developed organizational, time management skills and ability to prioritise, manage workload effectively and meet deadlines.
  • Ability to work autonomously and effectively as part of a team to achieve outcomes.
  • Ability to effectively use, identify and suggest improvements for the use of technology in the workplace.
  • Understanding of and empathy with the values of the Brotherhood and the NDIS.


  • Lived experience or awareness of the impact of existing or acquired disability upon individuals, carers and community.
  • Networks within CALD or Aboriginal and Torres Strait Islander communities. 

Full-time permanent position available, working 38 hours per week in the Broadmeadows office.

Total remuneration package between $74,462 to $79,775 per annum, including superannuation and the full optional benefit of tax effective salary packaging.

For further information about the role phone Sebastiana Papadimitriou on 0438483580.

To review the Position Description and address the Key Selection Criteria, please click here. To apply click Apply Now.

The Brotherhood of St Laurence adheres to Government mandates in relation to COVID-19.

As part of the Brotherhood’s recruitment and selection process, applicants will be required to undergo pre-employment checks as required, applicants will be subject to, but not limited to, the following checks: National (and International if applicable) Police Check, Victorian Employee Working with Children Check, Right to Work in Australia, Disability Worker Exclusion Scheme Check and current professional registration.

The Brotherhood of St Laurence has a vision of an Australia free of Poverty. We embrace, and value, diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome unique contributions of all people. We embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contribution to our organisation.

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