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Community Support Worker

Brotherhood of St Laurence

Summary of program and its objectives:

The Aged Care Division at the Brotherhood of St. Laurence provides residential services, independent living accommodation for people on low incomes, home based and day and respite services for older people and people with disabilities living in their homes. The Community Support Worker works as part of a team to support and assist people with disabilities, socially isolated people and older people to participate and engage in community life. 

Main responsibilities of the role:   

  • As identified in the client’s ‘My Plan’, support and encourage them to develop or maintain their skills and to engage and maintain their support networks.
  • Assist and facilitate clients to engage in community life by:
    • Providing social support according to their needs. This includes but is not limited to assisting with meals, participating in activities with the client, providing communication support to the client to interact with others
    • Advocating for the client where appropriate
  • As identified in the client’s ‘My Plan’, prompting, supervising or providing full assistance with toileting, ambulating and transferring using appropriate manual handling aids.
  • Under the direction and guidance of the relevant Program Coordinator, develop, organise, facilitate and evaluate integrated and non-integrated community based leisure/recreation activities for the clients while adhering to Activity Details and Procedures and their choice.
  • Where applicable, assist with the delivery of evening, overnight and weekend respite as outlined in the work procedures or as instructed by the Enrolled Nurse.
  • As directed, communicate with family members and/or carers regarding the client’s specific needs.
  • Liaise and work with the service providers in a professional manner to enable the client’s participation in community, recreation and leisure opportunities. This includes assisting the Program Coordinator with community capacity building initiatives/activities.
  • Transport clients to and from centres and community venues using own or Brotherhood vehicle as required and as agreed beforehand.
  • As required, administer medication following the Medication policy
  • Where applicable, ensure preparation and serving of meals is in line with food handling legislation and all program areas, including kitchen and bathrooms, are clean and tidy at all times.
  • In consultation and as directed by the relevant Program Coordinator, implement various initiatives / activities to prevent or manage challenging behaviours.
  • Respect privacy, independence, dignity and confidentiality in all actions and at all times, and adhere to Brotherhood’s policies and procedures.
  • As directed, develop and maintain positive lines of communication with other service providers, families, advocates and clients, presenting a professional image at all times.
  • Complete and maintain accurate records including but not limited to cash handling records, statistics/report and travel documentation.
  • Report any matter or observations  that may affect client activities, health and well-being and the running of the program to the Program Coordinator or delegate as required
  • Other duties as required

To meet the selection criteria, candidates will require:

  • Relevant qualification such as Certificate III in Individual support or Aged Care or equivalent
  • Experience/training in working with/assisting older people, people with disabilities and/or dementia demonstrating sensitivity to the needs of people from different economic and diverse backgrounds
  • Proven ability to work independently and as an effective team member to achieve objectives
  • Well developed interpersonal and communication skills with the ability to communicate effectively with a broad range of people across all levels both internally and externally
  • Well-developed time management and organisational skills including the ability to plan workload, priorities and meet deadlines
  • Demonstrated knowledge and competency in Microsoft Office Programs including Word, Excel and Outlook
  • Current Victorian Drivers License and an ability to drive a mini bus
  • Understanding of and empathy with the values and ideals of the Brotherhood.

This is a casual position and hours will be on an as required basis based in Frankston, at a community based dementia specific facility.

Salary will be $28.16 - $30.72 per hour for casuals plus 25% casual loading, based on skills and experience plus superannuation.

For further information about the role phone Sue Bartlett on 8781 4250. 

To view the position description for this position, please click here. 

As part of the Brotherhood’s recruitment and selection process, applicants will be required to undergo pre-employment checks as required, applicants will be subject to, but not limited to, the following checks: National (and International if applicable) Police Check, Victorian Employee Working with Children Check, Right to Work in Australia, Disability Worker Exclusion Scheme Check and current professional registration.

The Brotherhood of St Laurence has a vision of an Australia free of Poverty. We embrace, and value, diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome unique contributions of all people. We embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contribution to our organisation.

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