Brite is looking for a highly experienced administration lead. In this pivotal position you will undertake a range of business administrative activities to support the organisation that are in line with established operational plans and objectives. You will report to and work closely with the Business and Projects Manager to provide mid to high level experience across business administration with an understanding of ongoing project needs and assist where support is needed.

The role provides pivotal support, acting as a key liaison point within Brite and for our external partners, including funding bodies, commercial and community partners etc.

Organisation Information

Brite is a profit for purpose social enterprise that provides training and employment opportunities across the community, including for people with disabilities. Brite is an NDIS provider and has operated in Broadmeadows for over 40 years. We currently employ 130 people with disability. In addition, we offer a wide range of support services to further develop our employees’ capabilities to access improved social and economic opportunities in the community.

Brite's Vision: Equity and Access to a better life. Our Mission: Provide sustainable services that create opportunity and support for people living with a disability or who are vocationally disadvantaged. Our Values: Courage, Dignity, Compassion, Accountability, Flexibility, Performance.

About the Role

This diverse role will suit an individual with demonstrated experience in high level administration. Ability to develop practical solutions and achieve results through the efficient use of resources and a commitment to quality outcomes. Proficient problem solving, research and analytical skills to present information in a logical and coherent manner. Proficiency in the use of various systems and applications with ability to learn new systems quickly. The role requires someone who has a positive, can-do attitude and consistently demonstrates integrity, a strong work ethic and composed decision making.

Position Responsibilities

• Working closely with the Business and Projects Manager, CEO and administration team; ensuring effective day to day running of the office;
• Prepare and format reports, presentations, documents, Board agendas and minutes;
• Manage Brite’s CRM database, including data entry, reporting and member/donor correspondence;
• Organisational communication, scheduling and logistics for key internal and external events such as board meetings, annual general meetings, and special events. This includes researching and planning and stakeholder engagement;
• In collaboration with colleagues and management, continually look for ways to evolve and improve operational systems and processes improving effectiveness and efficiencies of daily operations.
• In consultation with the Business and Projects Manager, ensure Brite’s policies and procedures and forms are updated, and maintained in the version control register; including oversight of implementation of new policies, approval process and distribution to staff, executives and Board;
• As needed, assist with various projects and areas of the Administration office that include but are not limited to: digital marketing, liaise with Brite’s IT managed partner and provide light technical support to staff, key point of contact in managing site maintenance and equipment repair; volunteer management;
• Other duties as required.

Other Responsibilities

• Positively and pro-actively represent Brite to external contacts at all opportunities.
• Behave in a way that contributes to a workplace that is free from discrimination, harassment and bullying or intimidating behaviour at all times.
• Operate in line with Brite policies, procedures and work practices (EG: financial, human resources, etc.).

Knowledge, Skills and Experience

• Minimum 3+years’ experience in administration and working with senior executives;
• Strong interpersonal and communication skills with proven ability to facilitate teamwork and foster cooperation using influence, tact, discretion and impartiality across a wide range of internal and external stakeholders;
• Highly flexible, creative problem solver, with a strong ability to prioritise multiple, and on occasion, competing priorities;
• Consistently exhibit integrity, composure, common-sense and good judgment under pressure;
• Demonstrated commitment in delivering high-quality work within best practice frameworks;
• Proven organisational and time-management skills to manage multiple projects and execute plans to achieve key organisational priorities;
• Highly effective skills in the use of Microsoft Office (Outlook, Word, PowerPoint and Excel), proficiency with Office 365 SharePoint will be highly regarded;
• Comfortable in ambiguity and operating in a changing environment with sometimes competing work priorities and deadlines;
• Experience working with people with disabilities ideal but not required;
• Willing to undertake relevant NDIS Worker Clearance Screening and Working with Children Clearance.

Reporting Lines and Stakeholder Relationships

• The Administration Support Lead reports to the Business and Projects Manager;
• Working closely with Brite’s CEO and management team is fundamental to role success;
• Work with the whole Brite team to share ideas, knowledge and experience on how to continuously improve our business offering;
• Internal relationships include Brite’s management team, all employees, families, and Brite’s Board of Directors;
• External relationships include commercial partners, government departments, peak bodies, key stakeholders and influencers in the local community.

Why work with us

Brite offers a range of employment benefits including salary packaging option, an employee assistance program, a supportive team environment, career growth and development opportunities, and purposeful work that makes a real difference to lives of people with disability.

To learn more visit www.brite.org.au.