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Program Leader - Specialist DV Telephone Service

Breaking the Silence

Breaking the Silence is a unique and innovative organisation, newly established to specifically support people living in regional, rural and remote WA who are impacted by DFV and SA. We know that the isolation of victims within rural and remote communities can both compound the level of domestic violence, while also restricting the ability to access services that are available to provide DFV specialist support. Our new telephone service will be targeted specifically to meet these needs. We will provide locally focussed telephone advice and support which will include information and referrals; safety planning and assessment; single and multi-session counselling and into the future on-line chat and practical case management for people experiencing violence and people using violence in distinct WA regional, rural and remote communities.

About the Role

This is a rare and exciting career opportunity supporting the Executive Officer (EO) in establishing this critical service.

We need a passionate, highly experienced and professional Program Leader to oversee all operational activities, as well as developing and mentoring a small team of skilled practitioners to deliver quality telephone counselling support. Due to the size of the service, the successful applicant will also be required at times, to undertake frontline service delivery activities. Crucial to this role in the establishment phase, is the capacity to travel to remote areas across WA to build collaboration and trust across the sector services. Reporting to the EO and working initially with external specialists (who are assisting in the development of the clinical framework; practice guidelines; workforce planning and systems) this role will ensure we are delivering a quality service and meeting contractual obligations. An amazing opportunity to be heavily involved in advancing the growth and change agenda of this organisation as it evolves and contributing to the safety of people impacted by DFV and SA in rural/regional WA.

This is a Full time contract position to 30 June 2022 based in our new Subiaco office.

About You

To be effective in this role, the ideal applicant would have experience in delivering and/or overseeing services within rural/regional WA, or have lived in these areas and understands the unique challenges and barriers. You will also need a minimum of 3+ years’ experience supporting those impacted by domestic, family and/or sexual violence and at least 2 years’ experience coordinating, developing and supervising positive and effective teams, preferably in a telephone service. Other essential requirements include:-

  • Relevant tertiary qualifications in social work, psychology, counselling, behavioural or social sciences or related field.
  • Eligibility for membership with either Australian Association of Social Workers; the Australian Psychological Society Australian Counselling Association would be desirable.
  • Demonstrated ability to work in a demanding (although rewarding) environment.
  • Be prepared to be flexible with working hours at times to meet the organisational requirements of the role and available to ideally commence in the beginning of September 2020.

Full details of the selection criteria and essential requirements in addition to the above are in the attached position description.

Why Join Breaking the Silence

  • Be part of something very special in establishing a new service and making a difference in the lives of people impacted by domestic, family and sexual violence.
  • Flexible and family friendly workplace
  • Generous Salary packaging, meal and entertainment card and discount program available
  • Free on-site parking
  • EAP support and Professional Supervision provided

Interested? Apply online today!

If you would like more information about the role please contact: Sophie on 0421 454 314.

Applicants who are under-represented in the workplace are encouraged to apply.

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