Position Summary:

The Bower is a not-for-profit environmental Charity & Cooperative that assists the community by diverting waste from landfill through Second Hand Shops, Workshops, & Collection and Rehoming Service. We are looking for a part time sales person to join our team, working in a vibrant, fast paced environment with many elements under the one roof.

Tasks will involve but are not limited to customer service, general sales, stock valuation & display, maintaining & implementing daily records & shop procedures.

Position Description:

• Set up the shop for the day’s trading ensuring that all available products are on display, the shop is clean, tidy and clutter-free and that the till float is correct

• Constantly monitor presentation and quality of stock
• Operate the cash register and perform end-of-day procedures
• Promptly serve customers, identifying customer needs & providing customer service
• Respond to customer enquiries - in person or by phone
• Handle retail records (such as computer data entry of sales, ‘holds’, hiring of props, etc.)
• Receive, check, load/unload, sort, display and price items
• General labor (involving regular heavy lifting, i.e. greater than 10 kg)
• Ensure that the waste is disposed of in accordance with Bower policy and procedures
• Attend monthly staff meetings

• Ensure that WH+S regulations are always practiced in the performance of the position’s duties and actively participate in the maintenance and improvement of WH+S procedures including risk assessment processes
• Take responsibility for The Bower infrastructure and general running and maintenance of Bower equipment in accordance with procedures

Necessary Skills:

• Experience in cash handling, ideally in a retail environment
• Experience in presentation and display of goods and stock management
• Ability to assess potential value of second hand materials & products
• Ability to engage & communicate in a positive manner, with a diverse & sometimes challenging group of customers & suppliers
• Ability to provide instructions to & supervision of volunteers
• Knowledge of safe work practices (Work Health & Safety - WH&S)
• Used to work unsupervised
• Excellent time management and self-motivation
• Ability to follow procedures & instructions
• Concern for resource conservation, recycling & reuse
• Physical stamina & fitness

What The Bower Provides:

• Min of 3 to 4 days per week
• Pay rates according to Retail award MA000004 Level 3
• 20% staff discount on purchases of stock (excluding consignment)
• Access to Bower workshop & tools (pending completion of competency appraisal)
• Thorough induction to The Bower & processes involved in working here

A position description is attached.