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Support Coordinator - Psychosocial Disability

Black Swan Health Ltd

Our Values

Compassion, People Focused, Inclusion, Integrity, Respect, Teamwork.

About Us

Black Swan Health Limited provides high quality, evidenced-based, safe primary health services and disability services.

Black Swan Health is one of the largest primary health care organisations in WA.

This multi-award-winning company employs a full multi-disciplinary health professional and disability services team.

With several funding streams, Black Swan Health delivers a range of primary health services including (but not limited to), diabetes and multidisciplinary chronic conditions services, psychology and counselling services, youth mental health services, community early psychosis treatment and recovery programs, street doctor services, psychosocial disability services and disability services.

Black Swan Health is an independent not-for-profit organisation governed by an experienced and skills-based Board of Directors.

About the role

The ideal candidate will have a strong work ethic and be able to hit the ground running with a busy and growing workload. The Support Coordinator is the key representative of Black Swan Health providing specified individual services per approved and funded NDIS plans; coordinating a range of supports that address the needs of clients; supporting individuals in accessing NDIS funding packages and principally providing a range of psychosocial supports

Key responsibilities include:

  • Provide Support Coordination and other supports to clients with a NDIS Individualised Funding Package.
  • Provide Support Coordination and other supports to clients engaged in Black Swan Health psychosocial support programs.
  • Provide education, information and support for clients to assess eligibility for NDIS and have a NDIS individualised funding package developed.
  • Timely submission of case notes, records and client information to enable responsive service management activity including NDIS invoicing and reporting.
  • Develop productive and meaningful relationships with clients, their families and carers and or other supports.

Selection Criteria:


  • Demonstrated experience, working with people who live with a disability and/or with severe and persistent mental illness.
  • A demonstrated person-centred approach.
  • Strong case and stakeholder management skills.
  • Ability to work autonomously but as part of a multi-disciplinary team across diverse locations.
  • Highly developed interpersonal communication skills including; relationship building, negotiation and conflict resolution skills.


  • Certificate IV in relevant sector of support.
  • Knowledge of the National Disability Insurance Scheme.
  • Experience in working in an outreach role.
  • Experience in working with Aboriginal and Torres Strait Islander people and people from Culturally and Linguistically Diverse backgrounds.
  • Experience using Microsoft Office and electronic Client Information Management Systems.

The successful applicant will be required to:

  • Provide proof of qualifications and Registrations where required
  • Provide proof of possession of a current Driver’s License
  • Provide  National Police certificate (less than 3 months old

Positions available in Osborne Park and Fremantle Offices.

Black Swan Health Limited is committed to embracing diversity and eliminating all forms of discrimination in the provision of health services. We welcome all people irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities.

How to apply

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