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Quality Officers x2

Black Swan Health Ltd
  • 1x permanent full-time position
  • 1x short-term contract position

Our Values

Compassion, People Focused, Inclusion, Integrity, Respect, Teamwork.

About Us

Black Swan Health Limited provides high quality, evidence-based, safe primary health services and disability services.

With a workforce of 230 Black Swan Health is one of the largest primary health care organisations in WA.

This multi-award-winning company employs a full multi-disciplinary health professional and disability services team.

With several funding streams, Black Swan Health delivers a range of primary health services including (but not limited to), community early psychosis treatment and recovery programs, diabetes and multidisciplinary chronic conditions services, psychology and counselling services, youth mental health services, street doctor services, psychosocial disability services and disability services.

Black Swan Health is an independent not-for-profit organisation governed by an experienced and skills-based Board of Directors

About the Role

Black Swan Health is seeking two experienced Clinical Governance, Quality & Compliance Officer to join our team. One role is permanent full-time and the other is a short-term contract. Potential for job share arrangement for the right candidate.

What to expect in this role:

The Clinical Governance, Compliance & Quality Officer is required to work collaboratively to monitor, maintain and improve the clinical governance, compliance and quality systems, which are integrated within the organisational governance framework. The objective is to ensure a systematic approach to maintaining and improving the quality of client care and to promote a client-focused and learning culture across all services delivered by Black Swan Health.

What are looking for:

  • Relevant professional and/or tertiary qualifications.
  • Experience working within quality, clinical or health-related discipline and influencing sound clinical governance systems.
  • Strong background in managing document control systems and internal auditing.
  • Strong background in incident, feedback and CAPA reporting.
  • Ability to assess risk and develop effective mitigation strategies.
  • Strong analytical and critical reasoning skills and capable of effective problem-solving.
  • Excellent communication, presentation, coaching and influencing skills.
  • Strong computer literacy including experience with electronic document management systems.

Essential:

  • Knowledge of current legislation, standards and clinical guidelines.
  • Experience working within mental health services.
  • Knowledge of primary health care issues.
  • Internal auditing qualification.

Pre-Commencement Requirements:

  • National Police Clearance

What we can offer:

  • Competitive salary with the benefits of NFP  Salary packaging options.
  • Market-leading organisation in community service delivery.
  • An ability to make a difference to those in need in the community.
  • Great working conditions and environment.
  • Osborne Park location with abundant free parking available.
  • Part time option will be considered

For further information about the position please email employment@blackswanhealth.com.au, using the subject line: Quality Officer enquiry via EthicalJobs.

Black Swan Health Limited is committed to embracing diversity and eliminating all forms of discrimination in the provision of health services. We welcome all people irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities.

How to apply

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