• Full-Time, 12 months Fixed-Term opportunity through to April 2021
• Salary: $70,792 per annum+ Super
• Convenient St Kilda location- Working from home initially due to Covid-19 measures; able to access fleet cars from both our St Kilda and Elizabeth St locations
• IT support and equipment provided
• The role is operating in line with the DHHS guidelines around outreach with face to face interactions occurring in a limited capacity based on need
• Additional Wellbeing Leave and Salary Packaging
• Flexible working environment

Launch housing are working to ensure that we continue to deliver a high-quality service to our clients while taking protective measures to ensure the safety of both our staff and clients in the current situation.

About Us

Launch Housing has an ambitious and singular mission to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and the 'go to' organisation on homelessness for government, media, philanthropy, private donors and the community.

About the role

We are currently seeking a highly-skilled Intensive Outreach Case Manager to join our team. This role will work with the Inner South Outreach team who provide intensive, flexible and creative support to people who have experienced chronic homelessness. As part of Covid-19 measures the Inner South Outreach team are working from home with the team still connected and working as a remote team with regular morning check in's and weekly team meetings. Launch Housing's vision for this particular program is that it works to end homelessness by providing rapid access to permanent, affordable and safe housing as a foundation together with targeted support to improve quality of life and encourage independence, empowerment, autonomy and dignity.

We're seeking someone who can provide case management to a diverse and complex caseload using a model of persistent and assertive outreach. You will have a passion for working with people experiencing homelessness and determination to deliver innovative and effective services of the highest possible standard for our clients.

To be successful in this role you will have:

• An understanding of homelessness, in particular of the needs and issues impacting our clients.
• Competent in IT - using internal Launch systems and applications, MS Office, MS Outlook and internet browsing etc.
• A demonstrated capacity to work flexibly, and have the ability to manage competing demands and the setting of boundaries and limits.
• Ability to work collaboratively with other organisations in formal and informal partnerships to achieve client outcomes.
• Relevant qualifications and/or experience in the social welfare sector, working with clients with complex needs.

All applicants must have the right to work in Australia and will be required to complete a Working with Children Check and Police check. Launch Housing is an Equal Opportunity Employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.