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Case Managers x2

Launch Housing
  • Work with Melbourne's most progressive housing and homelessness organisation
  • Two positions available - (Permanent Full-time) and (12 Month FTC Full-time)
  • Cheltenham location, close to public transport, Southland Shopping Centre and cafes
  • Wellbeing days (on top of annual leave) + Purchased Leave options
  • Family-friendly hours & flexibility to work from home

About Launch Housing

Launch Housing has an ambitious and singular mission to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and the 'go to' organisation on homelessness for government, media, philanthropy, private donors and the community.

Your impact on the community

We are currently seeking an enthusiastic person to join our case management team at our Cheltenham site in the role of case manager to support clients who are homeless or are at risk of homelessness. This includes singles, couples and families living in our transitional and crisis properties. The case manager works intensively with a small case load of clients, building engagement over time in order to meet case plan goals.

In addition you will:

  • Develop individual case plans in conjunction with clients and implement strategies that enable them to achieve their goals by building upon their strengths and focusing on solutions.
  • Assist clients to develop longer term housing options, both within and/or independently of Launch Housing's supported accommodation program.
  • Ensure clients maximise all government and community income assistance and support.
  • Initiate and maintain contact with vulnerable clients using flexible engagement strategies to achieve case plan goals.
  • Coordinate services required by the client and client's family and monitor their ongoing effectiveness.

For further information on the role please refer to the position description.

About you

This exciting and challenging position offers applicants the opportunity to build and empower the lives of people experiencing homelessness.

To be successful in this role, you will have a passion for working with people experiencing homelessness and a determination to deliver innovative and effective services of the highest possible standard to our clients.

You will also have the following:

  • A demonstrated ability to achieve quality client outcomes.
  • An understanding of the Victorian homelessness service system particularly with regards to crisis and social housing.
  • An understanding of case management practice and trauma informed principles.
  • Experience working with clients with multiple and complex needs due to dual diagnosis, domestic and family violence and/or psychological trauma.
  • Ability to engage and communicate effectively with clients, key stakeholders and external service providers.
  • An ability to empower clients using a strength based approach whilst setting boundaries.
  • Ability to respond to and manage critical incidents in a timely manner.
  • Experience working independently and as part of a dynamic, multi-disciplinary team.

Launch Housing Benefits

We believe housing is a basic human right and our values of empowerment, fresh thinking, agility, leadership and courage underpin everything we do. If you want a career where you can make a real difference, and you are passionate about our mission to end homelessness, then consider working with Launch Housing! Our employees are spread across 14 different sites within metropolitan Melbourne.

We offer great staff benefits including

  • Contribute to useful and meaningful work that impacts the community.
  • Friendly, respectful and supportive team.
  • Wellbeing days (on top of annual leave) + Purchased Leave options.
  • Training and career growth opportunities across Launch Housing.
  • Flexible work options available and work-life balance actively encouraged.

How to Apply

To apply for this opportunity, please click Apply Now.

Please see the full position description attached below. 

If you need further information regarding this position, please contact Bopha Him, Housing Support Services on 0459 920 409.

All applicants must have the right to work in Australia and will be required to complete a Working with Children check and Police check. Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.

How to apply

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