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Case Manager - Transitional Support Services

Launch Housing

Join Melbourne's most progressive housing and homelessness organisation

  • Full-time maternity leave position(76 hours per fortnight) until 19th July 2021
  • Salary- $70,792 per annum + Super
  • Cheltenham location, close to public transportation, Southland Shopping Centre and cafes
  • Additional Wellbeing Leave and Salary Packaging
  • Flexible work environment!

About Us

Launch Housing has an ambitious and singular mission to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. Formed in 2015 following the merger of two well-respected agencies - Hanover Welfare Services and HomeGround Services, we are a secular, independent provider of choice for clients and the 'go-to' organisation on homelessness for government, media, philanthropy, private donors and the community.

The Role

We are currently seeking an enthusiastic person to join our case management team at our Cheltenham site in the role of Case Manager to support clients who are homeless or are at risk of homelessness. This includes singles, couples and families in our transitional support programs. The Case Manager works intensively with a small case load of clients, building engagement over time in order to meet case plan goals.

About You

To be successful in this role, you will have a passion for working with people experiencing homelessness and a determination to deliver innovative and effective services of the highest possible standard for our clients.

You will also have the following:

  • A demonstrated ability to achieve quality client outcomes
  • An understanding of the Victorian homelessness service system particularly with regards to crisis and social housing
  • Experience working with people with multiple and complex needs due to dual diagnosis, domestic and family violence and/or psychological trauma
  • Ability to engage and communicate effectively with clients, key stakeholders and external service providers
  • Ability to respond to and manage critical incidents in a timely manner
  • Experience working independently and as part of a dynamic, multi-disciplinary team

This exciting and challenging position offers applicants the opportunity to build and empower the lives of people experiencing homelessness.

To obtain a full position description and to apply for this opportunity, please follow the 'How to Apply' instructions. If you would like further information regarding this role, please contact Mark Lamont, Housing Support Services via mark.lamont@launchhousing.org.au.

All applicants must have the right to work in Australia and will be required to complete a Working with Children check and Police check. Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.​

How to apply

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