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Case Manager - Justice Housing Support Program

Launch Housing
  • Work with Melbourne's most progressive housing and homelessness organisation
  • Based in Collingwood with flexibility to work from home and from other inner-city office locations
  • Fixed-term until December 2022, 68.4 hours per fortnight
  • Wellbeing days (on top of annual leave) + Purchased Leave options

Why choose Launch Housing

Our mission is to end homelessness. As one of Victoria's largest providers of housing and homelessness support services, we provide a wide range of employment opportunities across client-facing and corporate services roles. If you want a career where you can make a real difference, and you are passionate about our mission to end homelessness, then consider working with Launch Housing! Our employees are spread across 14 different sites within metropolitan Melbourne.

There are many benefits of working at Launch Housing including:

  • Working for a value-based organisation with a clear mission and vision
  • Flexible work options available and work-life balance actively encouraged
  • Wellbeing days (on top of annual leave)
  • Purchased Leave options
  • Not for profit salary packaging option
  • Free and Confidential Employee Assistance Program (EAP)
  • Training and career growth opportunities across Launch Housing

How you'll transform lives

The Justice Housing Support Program (JHSP) is funded by the Department of Justice to provide housing and support to specifically referred clients that are entrenched in the criminal justice system and have a history of homelessness. The objective of JHSP is to reduce the ongoing homelessness and re-offending among court support participants by providing linked transitional housing and support to accused persons on the court support programs who are homeless or have a demonstrated history of homelessness. This client group presents with coexisting multiple and complex needs such as mental health, problematic substance use and family/relationship breakdown.

As a Case Manager, you will provide initial housing assistance, including assistance with tenancy sign up; assisting with long term housing exit plans; and be the point of contact with Transitional Housing Management (THM) providers and Office of Housing in regard to exit planning from transitional accommodation.

Reporting to the Justice Housing Support Coordinator, you are expected to:

  • Direct Service delivery in response to referrals from Magistrates courts, you will engage with clients to help and to create housing case plans.
  • Provide assertive outreach and case management to clients residing in allocated THM properties.
  • Work with clients in regards to basic needs such as housing, income entitlements, employment, food, clothing, domestic services and medical care. This may include referrals to specific services and/or direct provision of services. Services are provided at the direction of clients.
  • Advocate on behalf of clients with other agencies to ensure access and delivery of services. This may require the worker to accompany the person to appointments.
  • Manage own case load and day-to-day schedule of client appointments, meetings and other tasks.

For further information on the role please refer to the position description.

What you'll bring

To be successful in this role, you will have a passion for working with people experiencing homelessness and a determination to deliver innovative and effective services of the highest possible standard to our clients.

You will also have the following:

  • Commitment to social justice and inclusion, and works in alignment with Launch Housing's core values of Empowerment, Agility, Leadership, Fresh thinking, Courage
  • Knowledge of the mental health and housing/homelessness systems
  • Experience in the social welfare sector and working with clients with complex mental health issues
  • Well-developed cultural sensitivity and adjusts personal style in response to client/member differences

How to Apply

Please see the full position description attached below.

To apply for this opportunity, click Apply Now. Please include a cover letter, addressing the key selection criteria and CV.

If you would like additional information on this role, contact Charlie van der Gaag at Charlie.VanDerGaag@launchhousing.org.au using the subject line: Case Manager - Justice Housing Support Program enquiry via EthicalJobs.

Please note there is no closing date for this role and shortlisting will occur on a rolling basis, so please don't delay in submitting your application.

Launch Housing is committed to child safety and is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.

Ref code: 5798921

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