• Fixed-term 9 months

Company

For more than 20 years, people in Australia have placed their trust in Beyond Blue as a reliable source of mental health information, support and hope.

We are one of Australia’s most well-known, trusted, and visited mental health organisations. We never take this for granted. With that comes a deep responsibility to listen, to understand people’s needs and aspirations, and to ensure they are at the heart of everything we do.

Be You

Delivered by Beyond Blue, in collaboration with Early Childhood Australia and Headspace, Be You is Australia’s national mental health in education initiative. It equips educators with knowledge, tools and resources to support the mental health and wellbeing of children and young people from birth to 18 years.

Be You’s vision is for all learning communities to be positive, inclusive and responsive - a place where every child, young person, educator and family is empowered to achieve their best possible mental health and wellbeing.

About this Position

Are you seeking a role where teamwork is paramount, silos are discouraged, and fun is part of the equation? Look no further! Our Be You Business Analyst position offers the perfect blend of collaborative work dynamics and enjoyable team interactions.

As a Be You Business Analyst, you'll be an integral part of the Be You Workforce Enablement team. This position involves designing and implementing digital solutions across various projects, continuous improvement initiatives, and day-to-day operations. The focus is on ensuring a user-centric, experience-led approach to solution development, incorporating user needs, insights, data, research, and analysis, aligned with the Be You Digital strategy.

Reporting to the Digital Product Lead, this role collaborates closely with the Be You workforce enablement team, including the Digital Product Lead and Project Manager, as well as the broader Be You Experience team, Be You Education and Delivery teams, and Be You Delivery Partners such as Early Childhood Australia and headspace. Collaboration extends to cross-functional teams within Be You, CRM, IT, and Business Improvement teams.

About the role

The key duties of the role include:

• Support the development and implementation of the Be You Digital strategy in alignment with the Beyond Blue Digital Strategy.
• Assist the Digital Product Manager in crafting and delivering Be You digital roadmaps.
• Collaborate across teams to gather, validate, and document requirements, analyse data, and define current and target states.
• Analyse proposed solutions, identify potential issues, risks, and benefits, and conduct change impact assessments.
• Work with vendors and teams to create functional specifications for solutions.
• Simplify technical documentation into plain language for team understanding.
• Support solution implementation and testing to ensure quality standards are met.
• Foster a culture of continuous improvement through insights, data, and research.
• Support change management processes across Be You.
• Produce high-quality written documents and provide input into key reports.
• Ensure project management activities are implemented in accordance with company policies.

About you

The role is ideal for Business Analyst who have previously worked on Salesforce systems and meet the below requirements and skills:

• Three or more years of Business Analyst experience with technical implementations of Salesforce systems.
• Mid-to-advanced experience with Salesforce configurations.
• Business Analyst background in CRM process design and implementation
• Experience with enterprise integration tools and ETL (extract, transform, load) tools
• In-depth knowledge of Salesforce products (Sales & Service Cloud) and their functionalities, as well as the ability to model a role hierarchy, data model, and appropriate sharing mechanisms.
• Extensive experience in the administration and maintenance of Salesforce systems.

Why work for Beyond Blue

In return, at Beyond Blue, we offer a:

• A well-connected location that supports your active lifestyle: Based centrally in Naarm (Melbourne CBD), with modern office facilities and end-of-trip amenities so you can walk, jog, or ride to work with ease.
• Flexibility to suit your life: Remote and hybrid work arrangements, part-time and job-sharing options, plus purchased leave opportunities.
• Various benefits and leave entitlements: $15,900 salary sacrifice packaging, meal and entertainment benefits, and various leave options—including parental leave, family and domestic violence leave, gender affirmation leave, and community service leave.
• Inclusive and values-driven policies: Floating public holidays and cultural, ceremonial, and discretionary leave, ensuring our team members can honour the days that matter most to them.
• Commitment to professional growth: Secondments and blended learning opportunities to support career development and continuous learning.

If you’re excited about this role, but don’t meet every requirement, that’s okay— we would still encourage you to apply! When you apply, let us know if there are any reasonable adjustments we can make during the interview process. All applications will be treated with strict confidentiality.

As part of our WGEA and Innovate RAP commitments, Beyond Blue is committed to fostering and preserving a workplace that values diversity and inclusion. We aim to grow and thrive as a diverse team with individual differences, life experiences, knowledge, self-expression, and talents.

In recruiting for our team, we welcome the unique contributions that you can bring in terms of stage in life, education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, ability, sexual orientation, opinions and beliefs.

Culture & Values

Our values are the unseen drivers of our behaviours and ultimately become the organisational culture.

• We're focused
• We're brave
• We rise
• Together

How to Apply

To apply, click "Apply Now". Applications should include a current CV with a cover letter that addresses how your qualifications, skills and experience would be attributes to the position and why you would consider yourself to be a cultural addition to Beyond Blue.

For detailed information about this position including the closing date, please refer to the position description attached below on our careers page.

Preferred candidates will be required to undertake pre-employment screening, including a National Police Check and where required, a Working with Children Check.

We encourage early applications as interviews may commence before the closing date.

A position description is attached.