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Administrator

Baptistcare
  • Full time role based in our Head Office (Belmont) 
  • Opportunity to shine as a talented Administrator
  • Excellent communication skills - great at building rapport on the phone 

Why join us?

  • First class training and development opportunities
  • Discounts on health insurance through HBF or Medibank
  • Discounts on banking products through Bankwest
  • Access to an Employee Assistance Program (EAP)
  • Discounts at JB HI-FI & The Good Guys
  • Salary Packaging (up to $18,550 tax free) to all eligible employees
  • Accommodation discounts at Seashells Hospitality Group
  • Access to our Wellness Program
  • A fantastic team environment
  • Values based organisation

About your new role:

Working closely with our Home Care Services team, you will have responsibility for providing responsive administrative support to the North Metro Hub Team. This role manages incoming communication, procurement of resources, data collection/entry and customer support and is positioned to make a real difference to the smooth running of the Hub Team. 

This role is guided by Baptistcare’s values – togetherness, respect, accountability, caring and integrity. In conjunction with the Hub team, the Administrator will maintain an emphasis on delivering person-centred care and enhancing the individual’s quality of life.

Duties:

  • Work independently to meet deadlines, manage competing priorities and operate with a solutions focused.
  • Review and upload tax invoices and liaise with external vendors and suppliers to ensure payment. 
  • Provide assistance to the team through the creation of quality documents including assisting with PowerPoint presentations, Excel spreadsheets and Word reports. 
  • Field incoming communications to the Hub team, ensuring all phone calls and emails are responded to appropriately. 
  • Assist with a range of general admin duties including photocopying, scanning, typing and minute taking (meetings)

Skills and Experience:

  • We are seeking an administrative professional with proven customer service experience, highly developed communication and interpersonal skills and sound organisational skills.  
  • Excellent IT skills - including proven ability to create Excel, Powerpoint and Word documents. 
  • Details oriented, with the ability to troubleshoot and problem solve effectively. 
  • Ideally you will have previous experience in this role, and enjoy being able to deliver responsive and proactive admin support to others, to assist with the overall smooth running of the team. 
  • Be solutions oriented, with a focus on achieving strong customer outcomes
  • Personable nature, with a can do approach to problem solving
  • Strong interpersonal skills and the ability to work with little supervision
  • National police clearance
  • Influenza and COVID 19 Vaccinations 
  • Valid Drivers Licence 

Baptistcare are one of WA's largest not-for-profit providers supporting residential care, home care services and retirement living in both metro and regional locations. We focus on empowering our customers to maintain homely comforts and community connection by providing care with compassion, integrity, and dignity.

Our focus is not limited to our clients, but also your wellbeing and career growth. We aim to support you to achieve a fulfilling career with first class training and development opportunities.

We are passionate about creating an inclusive workplace where everyone is valued. The more diversity we have, the more unique perspectives and creative ideas we share. Therefore, we embrace people of different age, religion, sexual orientation or identity, physical or mental ability and ethnicity.

How to Apply

If this sounds like you, we would love to hear from you.  Click ‘Apply’ and follow the prompts.

For any enquiries including persons with disability that require adjustments, contact John at [email protected] using the subject line: Home Care Administrator enquiry via EthicalJobs. Please note that we do not accept applications to this email address, they must be submitted online.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.

How to apply

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