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Quality & Systems Coordinator

Baptcare
  • Sunshine, Victoria
  • Permanent Part-time
  • Flexible work environment
  • A supportive team environment
  • Career development and training opportunities

About the Organisation:

Baptcare is a purpose-driven and faith-based organisation working across Victoria, Tasmania and South Australia providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.

Baptcare is committed to child safety.

About the Team:

Baptcare FACS highly values the work-life balance of all staff and working flexibility is deeply embedded into our culture. We offer flexibility of where you work, balanced with deliverables required for the role and Baptcare's duty of care, as well as maintaining the relationship between you and the various program areas. The position offers a flexible work model that encompasses the opportunity to work with clients in the community, work from home and from Baptcare Hubs.

About the Role:

The Quality and Systems Coordinator is responsible for the efficient and effective coordination and implementation of Quality Management Systems and Quality Improvement activities for the Family and Children's Services of Baptcare in Victoria. The Quality and Systems Coordinator will support all Victoria workgroups to maintain quality improvement plans aiming to maximise the outcomes for our clients. The Quality and Systems Coordinator will undertake responsibilities in coordinating, planning, implementing, measuring, and monitoring current and new approaches design to maintain and improve mandatory compliances as per quality standard (i.e. Human Service Standards). The Quality and Systems Coordinator will advise and assist Baptcare to provide Quality Management and will provide leadership throughout the business for the integration and monitoring of quality improvement activities through effective planning, negotiation, implementation and evaluation processes.

Skills and Experience:

Diploma or Tertiary qualification in a discipline relevant to Quality, Business Administration, Business Management or Human Services delivery with at least 5 years' experience in a similar role, alternatively qualified by extensive work experience (greater than 10 years). Certificate IV in Training and Assessment would be highly regarded.

Duties:

  1. Understanding of quality accreditation standards and relevant legislation governing the industry and the specific area of work including:
    • Children, Youth and Families Act 2005 (Vic)
    • Children, Young Persons and their Families Act 1997
    • Disability Act 2006 (Vic)
    • Child Safe Standards
    • PIP Act 2004
    • Out of Home Care Requirements
    • The Family Violence Multi-Agency Risk Assessment and Management Framework, and
    • Work Health and Safety requirements, and other key legislative reforms.
  2. Demonstrated experience in quality and the development, implementation and review of quality management systems, including the development of procedures and work instructions, and the auditing of systems and processes.
  3. Good interpersonal skills, including the ability to influence staff to drive compliance and innovation.
  4. Proven analytical and problem-solving skills.
  5. Strong systems orientation.
  6. Personal qualities of efficiency, integrity, flexibility and a strong value of customer service.

How to Apply:

Please click on 'Apply Now' to visit our vacancies page and apply for this position. As part of your application, please address the key selection criteria and submit this along with your CV.

Please forward queries to:

Tanya Curtin
[email protected] using the subject line: Quality & Systems Coordinator enquiry via EthicalJobs

Baptcare subscribes to a mobile and flexible work environment.

If you require support with the application process, please contact [email protected].

Baptcare is committed to building a respectful and inclusive workplace, appointing the best person for the role and supporting diversity.

A position description is attached.

How to apply

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