Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a fairer and more just world.

We’re growing fast as more people choose to align their banking with their values. We’re a customer owned, B Corp certified bank. We empower our staff and 160,000+ customers to be part of the clean money movement.

We currently have a full time, 12 month contract Business Process Analyst opportunity in the Projects team. The role of Business Process Analyst is to support the delivery of various projects related to Bank Australia’s corporate strategy. Working within a dynamic group of stakeholders across the business, the Business Process Analyst will support the successful implementation of various projects within the agreed scope, timeframe and budget.

Why join us

• We have big plans to become Australia’s most trusted bank and a leading purpose-driven business.

• As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, putting purpose over profit.
• Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
• We offer flexible working options and competitive salary and benefits, including 11% super and paid parental, volunteer and family violence leave.
• We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
• We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
• We are the first bank in the world to own its own Conservation Reserve – which we use to protect threatened species and involve staff in conservation.

What you will be doing

• Collaborate with cross-functional teams to identify and document business requirements
• Assist embedding a new discipline around process mapping and procedure documentation
• Develop and deliver presentations to audiences comprised of all levels of technical competence and understanding
• Provide process improvement and reengineering recommendations
• Assist in gap analysis to identify issues and propose solutions
• Develop detailed business analyst artefacts that can be interpreted by any implementation partner
• Develop user guides and deliver training as necessary
• Coordinate and own the User Acceptance Testing phases of project delivery, including the development of UAT test scripts and the coordination of bug resolution
• Assist data migration activities in conjunction with business units and external vendors
• Develop ERD diagrams and process maps as appropriate
• Project Management responsibilities as required.

What you will bring

• Relevant business analysis experience in:
  • System development projects
  • Documenting procedures and developing process maps
  • Coordination and facilitation of testing, developing test plans and managing end user testing
• Strong project management skills and ability to work autonomously across multiple initiatives
• Ability to communicate strategic and technical concepts with clarity to stakeholders across all levels of technical competence
• Outstanding stakeholder management and communication skills (written and verbal)
• Professional presentation and ability to represent the organisation to external clients and suppliers
• Flexible and adaptable team playing attitude
• Self-motivation and a drive for results
• Willingness to travel to both regional and interstate locations
• Advanced ability in Microsoft Office Suite
• Experience in Financial Systems preferred
• Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos.

By submitting an application you agree to Bank Australia’s Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. If you wish to be considered, please submit your application as soon as possible. Please note, the successful candidate will be subject to satisfactory background checks including but not limited to police and previous employment.