POSITION RESPONSIBILITIES:

Program Compliance

• Coordinate and undertake the completion of Police Checks and Working With Children Check processes for all volunteers participating in Ardoch programs, including follow-up of those outstanding beyond standard timeframes
• Ensure that relevant databases and/or spreadsheets are updated accurately and in a timely manner
• Liaise with the Programs Manager regarding actions required in the event of a ‘negative’ notice or a suspension notice being received

Program administration

• Coordinate catering orders required for Buddies visiting, including ensuring orders and invoices are reconciled and liaise with the accounts officer as required
• Undertake a range of administrative support tasks that support the coordination and fulfilment of our programs including, but not limited to, for example:
  • Ordering resources for the early years resource boxes
  • Printing and/or delivery of program resource materials
• Provide technical support for Buddies (virtual) visits and/or volunteer training

Data Collection, Reporting & Administration

• Provide regular status reports on outstanding Police and Working With Children Checks, highlighting and avoiding bottlenecks
• Update data as required in relevant spreadsheets or systems to ensure that accurate records are maintained (from mid-2021 this will include Ardoch’s Customer Relationship Management System (Salesforce)
• Support the upload of compliance data into relevant systems where required

Other Duties as Negotiated and commensurate with role

CAPABILITIES, SKILLS AND EXPERIENCE

Ardoch’s selection process considers applicants’ capabilities, behaviours and skills in order to assess suitability for the role.

Ardoch’s Leadership Capability Framework is designed to support Ardoch to achieve its 2025 Strategy by identifying the capabilities needed to replicate, scale, grow and have impact. The Framework directly supports and reinforces Ardoch values.

Ardoch recognises that to be successful in our mission-focused environment it is essential for all staff to develop and display leadership skills within the context of their role and sphere of influence.

The Framework contains eight (8) key capabilities and behaviours that are expected to be demonstrated at all levels across all roles. These are:

• Stakeholder Centricity – We proactively seek to understand the needs and goals of all our stakeholders and look for mutually beneficial solutions.
• Collaboration – We actively seek the opinions of others to collect diverse perspectives and capitalise on our collective strengths.
• Project Leadership – We set ourselves up for success by ensuring we execute in a planned and structured manner.
• Business Acumen – We look for opportunities to maximise the benefits of every dollar spent.
• Drive for Results – We stay focused and remain accountable for following through on our commitments.
• Curiosity – We constantly look for improvements, in all that we do, and challenge the status quo
• Strategic Thinking – We take the time to ensure our decisions, big and small, support our goals.
• Resilience – We individually and collectively create a working environment that allows us to work through challenges.

In addition, this position requires the applicant to demonstrate the following skills:

Essential:

• Understanding of and commitment to the work of Ardoch and its vision, mission, philosophies and values
  
• Strong project coordination, time-management organisational, administrative, IT and database management skills
• Exceptional attention to detail
• Ability to process high volumes of transactional information efficiently
• Ability to work collaboratively with peers across the organisation

• Good communication skills
• Ability to work autonomously as well as within a team

Desirable:

• Good understanding of compliance processes with respect to working with children
• Experience in working in high volume, transactional roles in which errors must be minimised

ALL applications should provide examples of how applicants have demonstrated both the capabilities and skills required for this position, or through other experiences.

For further information please see the attached position description.

If you have any questions after consulting the PD please contact Kylee Bates via [email protected], using the subject line: Program Compliance and Administration Coordinator - Volunteering Programs enquiry via EthicalJobs, or 9537 2414.

Ardoch is a Child Safe Organisation and an Equal Opportunity Employer and Indigenous Australians, people with a disability or are from a culturally and linguistically diverse background are encouraged to apply.

Please contact us at [email protected] or on (03) 9537 2414 if you have any accessibility requirements that we can assist with.