• Permanent position
• Full time hours
• Nowra, NSW location

About us

Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the role

The Young Parents Program Lead in Nowra is responsible for the operational management of the Nowra site including supervising case management and practice, and ensuring the delivery of a quality, client focused service for young parents and their children. The Lead will support case managers, the Child Development and Volunteer Co-ordinator and Family Educator to work with young parents with complex needs, and carry a small caseload. They will report to and work with the Outreach Team Leader to support a holistic approach to program management and development. Responsibilities include case allocation, case reviews, responding to critical incidents including reporting and staff debriefing, staff supervision, case escalation and direct advocacy.

What you will bring

• Clinical/case management experience and experience in using strengths based, youth friendly, culturally appropriate and early intervention approaches to work effectively and creatively with families with complex needs and behaviours
• Demonstrated knowledge of evidence based practice in supporting child and adolescent development, and best practice in effective parenting and child protection interventions
• Demonstrated program management and implementation skills
• Experience managing, supporting and developing staff and volunteers
• Demonstrated ability to ensure and develop culturally safe support for Aboriginal and Torres Strait Islander peoples
• Ability to manage complex and sensitive case issues, and commitment to confidentiality and capacity to maintain strong professional boundaries
• Flexible approach to work hours to ensure client and program needs are met

A current Working with Children Check and Australian Driver’s Licence is mandatory for this role. A current First Aid qualification is also required for this role.

We utilise Covid-19 safe practices

We encourage all of our employees to be vaccinated against Covid-19 and a number of states have mandated that Australian Red Cross employees must be vaccinated to perform work for us. Please make sure that you are able to comply with these government requirements or have the appropriate medical exemption information available.

Why work with us

Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

Further information

For further information about this role, please refer to the position description attached below or contact Jahnvi Singh on 0478 332 235.

Position description:  YPP Lead - Nowra.pdf