• 6 month maximum term positions
• Full time - 38 hours per week
• North Melbourne location

Who we are

Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the role

The Volunteer Leadership Support Officer supports volunteer leadership development and “experience of excellence”, as well as champions customer service processes and systems within the Victorian Emergency Services in Australian Red Cross. 

Before, during and after emergencies, the Volunteer Leadership Support Officer will support the effective leadership of Red Cross' volunteer base in delivering services that support people and communities across Victoria.  This role will develop, guide and support the performance of volunteer leaders on a day to day and strategic basis, and support the continued development of Red Cross volunteers.

A Working with Children Check and Current Driver Licence is a mandatory requirement for this role.

What you will bring

• A demonstrated understanding of contemporary coaching, mentoring and leadership strategies including an understanding of empowerment principles
• Demonstrated behaviours which support the development of excellence in others, along with a sound understanding of how to identify and build these skills
• Strong communication skills including writing for different audiences, and in a range of media including social media
• Highly developed self awareness and interpersonal skills complimented by high level cultural awareness and strong verbal communication skills
• Well developed understanding of change management and a demonstrated capacity to effectively lead change
• Ability to work effectively as an individual, as part of a team and within a matrix management structure and a fast paced and dynamic team environment
• Well developed analytical, problem solving and decision making abilities

The benefits

Work as a part of the Emergency Services Team and make a genuine difference to the community by being part of preparedness, relief and recovery efforts for people in emergencies.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

Further information

For more detail about this role, please refer to the position description below or contact Margaret McCarthy on 1800 232 969.

Volunteer Leadership Support Officer PD.pdf