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Team Leader Outreach - Young Parents Program

Australian Red Cross
  • Maximum term position
  • Full time hours
  • Randwick, NSW location

About us

Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the role

The Outreach Team Leader is responsible for the operational management of the Outreach and Aftercare stage of the Young Parents Program including supervising case management and practice, and ensuring the delivery of a quality, client focused service for young parents and their children in line with legislative and funder requirements.

The Outreach Team Leader manages a geographically spread team, supporting intensive case management with approximately 50 families over four sites. There are complex risk factors that must be effectively managed to ensure positive and effective outcomes for families, communities, and Red Cross. The role requires frequent travel to ensure quality supervision, development and support for direct reports across all YPP sites. The Outreach Team Leader collaborates with the Team Leader Residential, Team Leader Family, Education and Community services, and Operation and Reporting Lead to support a holistic approach to program management and development.

What you will bring

  • Ability to lead, motivate and develop staff working in a multi-disciplinary team environment, across geographic locations
  • Demonstrated knowledge of evidence based practice in supporting child and adolescent development, and best practice in effective parenting and child protection interventions
  • Clinical/case management experience and experience in providing strengths based, child focused, youth friendly, and culturally appropriate approaches to work effectively with families with complex needs and behaviours
  • Demonstrated ability to work effectively and sensitively with staff, volunteers, and families from culturally and linguistically diverse backgrounds in addition to Aboriginal and Torres Strait Islander peoples, particularly Aboriginal children and families
  • Experience working with and engaging program stakeholders to support the quality and development of a program
  • Ability to regularly travel, work flexible hours and be “On-call” on a regular basis

A current Australian Drivers Licence and Working with Children Check is mandatory for this role.

Why work with us

Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

Further information

For further information about this role, please refer to the position description attached below or contact Jahnvi Singh on 0478 332 235.

Position description: Download File Outreach Team Leader PD.pdf

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