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Team Leader

Australian Red Cross
  • Full time
  • Maximum term contract until 30 June 2021
  • Milton

About the role

Migration Support Programs at Australian Red Cross assist migrants in transition to ensure they have their humanitarian needs met and are participating and included in Australian society.

In this role you will provide operational leadership to Complex Caseworkers in the delivery of client service. You will supervise and develop staff, ensure effective implementation of programs and services, and lead projects to contribute to program development and strategic outcomes.

What you will bring

  • Demonstrated ability in understanding, developing and implementing financial reconciliations and management of income strategies within a financial environment
  • Strong communication, collaboration and interpersonal skills
  • Ability to map business processes and interdependencies through effective consultation and feedback
  • Demonstrated cultural competence and the ability to work with and lead teams of people from diverse backgrounds
  • A sound understanding of the social political issues and needs impacting migrants in transition
  • Demonstrated skills and experience engaging with people who have experienced grief, loss, exploitation, torture, trauma and/or post-traumatic stress and uncertainty
  • Demonstrated sound knowledge of good practice case management frameworks
  • Ability to analyse and report on financial data 
  • Ability to investigate and resolve complex issues
  • Highly developed organisational and time management skills with the ability to meet deadlines in a highly pressurised environment
  • Highly Proficient in Database management, Microsoft Excel and Outlook.

Further Information

To find out more about this role, please refer to the position description below or contact Elcira Vejar on  0415 519 125

Position Description

Download File Position Description - Team Leader MSP.pdf

How to apply

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