• Part time 30.4 hours per week, Maternity leave backfill role to March 2021
• Work for the world's largest humanitarian movement
• Based in Dandenong, VIC

About us

Australian Red Cross is part of the largest humanitarian movement in the world seeking to build a better society based on people helping people.  

We work to assist migrants in transition to ensure they have their humanitarian needs met and are participating and included in Australian society.

We seek to support people who are particularly vulnerable due to their circumstances, for example, people seeking protection, with restricted access to support and services, or vulnerable to exploitation.

We work directly with those seeking help, irrespective of their legal status, their background, or how they arrived in Australia.

About the role

The Restoring Family Links (RFL) service is a core program provided as part of Australian Red Cross Migration Support Programs (MSP) and forms part of the international Red Cross Family Links network.The role provides expedient and quality delivery of international tracing services. These services aim to restore contact between family members and provide information about missing relatives whose separation is caused by war, conflict, disaster or migration.

What you’ll bring

• Demonstrated experience in the provision of complex casework,  assessment, and information and referral services
• Well-developed knowledge of grief, loss and trauma including demonstrated experience in assessment and delivery of complex and sensitive information to vulnerable clients
• Demonstrated understanding of refugee and other settlement issues, and highly developed skills engaging culturally diverse communities utilising community development approaches
• Highly developed communication skills, including cross-cultural communication, working with interpreters , public speaking, and humanitarian diplomacy
• Demonstrated cultural competence and the ability to work with people from diverse backgrounds.
• A Working with Children check is a mandatory requirement for this role

Why work for us?

Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

Further information

For further enquiries please see position description below or contact Kudzi Nhatarikwa on 0403 828 506.

Position Description:  RFL Field Officer PD April 2018.pdf