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Program Support Officer

Australian Red Cross
  • Ongoing role
  • Full time hours
  • East Perth Location

About the role

The Program Support Officer is responsible for facilitating and processing linkages between HSP clients and referral opportunities according to the Case Management and Administration Guidelines. The Program Support Officer will analyse and interpret client data to initiate and coordinate referrals to external agencies and internal Red Cross programs to build independence and achieve positive settlement outcomes. The Program Support Officer reports to the Team Leader (Community Connections) and works closely with Volunteers and Case Managers.

A Working with Children check is a mandatory requirement for this role.

What you will bring

  • Excellent scheduling, record management, database systems and administration skills
  • Ability to implement and maintain best practice administrative and financial systems in an efficient and effective manner
  • Demonstrated computer skills including advanced Excel and basic proficiency in other MS Office products or similar software
  • Strong records management knowledge and experience
  • Demonstrated problem solving, conceptual and analytical skills
  • Demonstrated ability to analyse and interpret data in accordance with specific HSP guidelines and policies

Further Information

To find out more about this role, please refer to the position description below or contact Thiha Thwin on 0400 215 658.

Position Description: PD - Program Support Officer (WA) - August 2020.pdf

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