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Humanitarian Settlement Program - Team Leader

Australian Red Cross
  • Permanent role
  • Full time 38 hours per week
  • East Perth location

About the role

The  Team  Leader  –  Complex  Case  Management  works  within  the  Humanitarian  Settlement  Program (HSP), a federally-funded service which aims to build the skills and knowledge for social and economic well-being of refugees and humanitarian entrants. The HSP delivers Settlement Services to Clients through a tailored, needs-based case management approach. The Team Leader will provide guidance, support and oversight  to  case  managers  through  line  management  providing  intensive  services  for  humanitarian entrants with exceptional needs in need of additional settlement support and from multiple support services. Key areas of support includes child protection, domestic family violence, disability services support, mental health, torture and trauma

What you will bring

  • Proven ability to work across multiple functions and collaborate effectively with a diverse range of internal and external stakeholders.
  • Significant Team leadership experience providing line management and supervision to case managers working with complex cases and situations working with high needs and high risk clients and their families
  • Demonstrated understanding of how to holistically assess complex client needs, including conducting risk assessments, and developing effective case plans and safety planning
  • Demonstrated quality complex case management skills, especially in a cross cultural setting

Further Information

To find out more about this role, please refer to the position description below or contact Thiha Thwin on 0400 215 658.

Position Description: Download File Team Leader - HSP (WA).pdf

How to apply

This job ad has now expired, and applications are no longer being accepted.

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