• Part time role based in Wollongong 6 months contract
• Work for the world's largest humanitarian movement
• Be part of our well established humanitarian Settlement Program Team

About us

Australian Red Cross is part of the largest humanitarian movement in the world seeking to build a better society based on people helping people.  

We work to assist migrants in transition to ensure they have their humanitarian needs met and are participating and included in Australian society.

We seek to support people who are particularly vulnerable due to their circumstances, for example, people seeking protection, with restricted access to support and services, or vulnerable to exploitation.

We work directly with those seeking help, irrespective of their legal status, their background, or how they arrived in Australia.

About the role

The position will assist with the provision of general information to clients such as Red Cross contact details, Emergency numbers, Welcome Kit and appointment for initial needs assessment, care plan development and others. 

You will provide assistance to clients with service registrations, such as but not limited to, Medicare, bank accounts, Centrelink, Healthcare services, Migrant Resource Centres and community services.
Additionally, the role will provide access to general information and education relevant to activities of daily living, including housing, locally available services provided by other agencies, public transport, children’s playgrounds, places of worship etc.

What you’ll bring:

• Fluency in Burmese, Karen, Kachin, Chin, Chin Teddim, Karenni, Eastern Kayah is essential for this role.
• Experience in community services and clients from cultural and linguistically diverse backgrounds.
• Highly developed communication and interpersonal skills.
• Understanding of the refugee and asylum seeker sector and service needs of relevant clients.
• A Working with Children check is a mandatory requirement for this role.
• A current Drivers Licence is a mandatory requirement for this role

Why work for us?

Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

Position Description: HSP Bilingual Support Worker - Canberra.pdf