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Housing Officers x4 - Albury / Canberra / Wagga Wagga / Wollongong

Australian Red Cross
  • Full time, Ongoing role – based in NSW  - 4 Positions available
  • Work for the world's largest humanitarian movement
  • Flexible work arrangements & generous salary packaging

About us

Australian Red Cross is part of the largest humanitarian movement in the world seeking to build a better society based on people helping people.  

We work to assist migrants in transition to ensure they have their humanitarian needs met and are participating and included in Australian society.

We seek to support people who are particularly vulnerable due to their circumstances, for example, people seeking protection, with restricted access to support and services, or vulnerable to exploitation.

We work directly with those seeking help, irrespective of their legal status, their background, or how they arrived in Australia.

About the role

You will provide housing and tenancy management services to refugees and humanitarian entrants establishing a new life in Australia. The role is responsible for the management of short-term tenancies delivered under the guidelines of the relevant State & Territory Residential Tenancies Act and program policies.

The Housing Officer is also responsible for ensuring refugees secure long-term and sustainable tenancies close to relevant essential services within a diverse and broad range of communities. This includes Orientation and capacity building on ‘how to be a good tenant’, Tenant Rights and Responsibilities, budget management of rent and utilities, Good neighbour awareness, Real Estate Agent awareness raising, relationship building and liaison.

What you’ll bring

  • Proven ability to work across multiple functions and collaborate effectively with a diverse range of internal and external stakeholders
  • Ability to manage complex and sensitive issues with absolute discretion in a highly complex environment
  • Effective communication with a broad range of people (verbal and written) including communication of technical/procedural/ legislative information to clients
  • Ability to manage complex and sensitive issues with absolute discretion in a highly complex environment
  • Experience in recruitment, management, engagement and development of volunteers
  • Knowledge of the Residential Tenancies Act
  • A Working with Children check is a mandatory requirement for this role

Why work for us?

Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

Further information

For further enquiries please see position description below or contact David Robinson on 0426 098 622.

Position Description: Housing Officer.pdf 

How to apply

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