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Housing Officer

Australian Red Cross
  • Permanent role
  • Full time role 38 hours per week
  • Based in East Perth,WA

About Red Cross

Australian Red Cross is part of the largest humanitarian movement in the world seeking to build a better society based on people helping people.

About the role

The role of Housing Officer is to provide housing and tenancy management services to refugees and humanitarian entrants establishing a new life in Australia. The role is responsible for the management of short-term tenancies delivered under the guidelines of the relevant State & Territory Residential Tenancies Act and program policies. The Housing Officer is also responsible for ensuring refugees secure long-term and sustainable tenancies close to relevant essential services within a diverse and broad range of communities. 

This includes Orientation and capacity building on 'how to be a good tenant’, Tenant Rights and Responsibilities, budget management of rent and utilities, Good neighbour awareness, Real Estate Agent awareness-raising, relationship building and liaison. The Tenancy Officer plays a critical role in the delivery of our services to refugees and humanitarian entrants and will work closely with our case coordination teams, volunteers and other partners.

What you’ll bring

  • Proven highly developed organisational and time management skills
  • Proven ability to work across multiple functions and collaborate effectively with a diverse range of internal and external stakeholders
  • Ability to communicate and apply effective interview techniques to sensitively gain information from clients
  • Demonstrated cultural competence and the ability to work with people from diverse backgrounds
  • Ability to manage complex and sensitive issues with absolute discretion in a highly complex environment
  • Effective communication with a broad range of people (verbal and written) including communication of technical/procedural/ legislative information to clients

Why work for us?

Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars.

Further information

For further enquiries please see the position description below or contact Daisy Ashworth on 0409 191 264.

Position Description: PD - Housing Officer HSP - November 2020.pdf

How to apply

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