• Ongoing position
• Full time – 38 hours per week
• Flexible Location

Who we are

Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the role

The role will be responsible for budget and strategy development to deliver income growth across a range of supporter engagement products, campaigns and projects aimed at driving acquisition, retention, reactivation and loyalty. This role will have accountability for the program lifecycle and for a significant revenue and expenditure budget.

You will lead the team of Experience Delivery Leads (in squad) to ensure successful delivery of the engagement and income growth objectives of your program portfolio. As subject matter expert across donor engagement, fundraising, acquisition, retention, reactivation and loyalty, you will brief the programs strategy into the squad and coach and manage the Experience Delivery Lead team to ensure outcomes are delivered as part of the shared goals of their cross-functional agile squad.

What you will bring

• Strong management and leadership experience as well as demonstrated strategic thinking – including the ability to motivate, lead, set objectives and manage performance of a team.
• Demonstrated ability in developing and implementing insights driven and evidence-based acquisition, reactivation, retention and growth strategies that deliver financial and non-financial targets.
• Significant experience setting and managing large income and expenditure budgets.
• Proven direct marketing leader with a robust knowledge of the full marketing mix across all channels.
• Experience in managing programs, campaigns or products with a track record of reaching targets.
• Excellent communication, collaboration and presentation skills.
• Ability to negotiate with and influence key stakeholders.

The benefits

Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people.

Red Cross offers generous salary packaging benefits and flexible working arrangements.

Further information

For further information about this role, please refer to the position description attached below or contact Vanessa Byrne on 0416 526 280.

Position Description: Program Manager (1).pdf