Job Summary
- Applications close:
- Job posted on: 10th Aug 2020
Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.
Situated in the Emergency Services team in Victoria, the Systems Coordinator – COVID Community Connection Program will be responsible for the implementation, ongoing supports and continuous improvement of workforce systems for the successful delivery of the COVID-19 Community Activation and Social Isolation Initiative (CASI) for Red Cross in Victoria.
This initiative is providing a vital humanitarian response through a virtual call centre to support the emotional and social needs of vulnerable Victorians as a result of the COVID-19 Pandemic.
This role is responsible for ensuring the operational and workforce capability of a cloud-based contact call centre for telephone, CRM and online platforms.
Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people.
Red Cross offers generous salary packaging benefits and flexible working arrangements.
For further information about this role, please refer to the position description attached below or contact Megan Bridger-Darling on 0478 872 079.
Position description: Systems Coordinator - COVID Community Connection Program.pdf