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Case Manager - Townsville

Australian Red Cross
  • Full time position
  • Max term contract until 30 June 2023
  • Townsville location

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

About Red Cross

Australian Red Cross is part of the largest humanitarian movement in the world seeking to build a better society base on people helping people

About the role

Work across Red Cross Services such as Homestay, Street to Home and the Homelessness Hub providing case management support to individuals and/or families experiencing vulnerabilities in Townsville. Contributing to enabling operational goals, service agreements and work plans, the Case Manager will provide direct service delivery support to individuals and families while aiming to empower communities.

Responsible for adopting a case management approach that is planned, integrated and delivered in a coordinated way while operating from a strengths based and capacity building framework.

What you will bring

  • Experience working with individuals and/or families with complex needs, in a community services organisation
  • Knowledge or evidence based case management strategies and principles with proven experience in delivering case management services to people ‘at risk’ of and/or experiencing vulnerabilities
  • Demonstrated understanding of reflective practice and continuous improvement
  • Demonstrated experience in managing personal and professional boundaries
  • Knowledge of and experience in working with Aboriginal and Torres Strait Islander and culturally and linguistically diverse people and communities
  • A current Working with Children Check and current driver’s licence are mandatory for this position

Why work for us?

Work for purpose and know that your work assists Red Cross support and empower people and communities in times of vulnerability.

Generous salary packaging options available that can increase your take home pay.

Further Information

To find out more about this opportunity please see the position description below or contact Marcelle Graham on 0406 229 829.

Position Description: Download File 514278 Case Manager.pdf

How to apply

This job ad has now expired, and applications are no longer being accepted.

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