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Case Manager - Toowoomba

Australian Red Cross
  • Maximum term position until 30 June 2021
  • Full time 
  • Toowoomba, QLD

Who we are 

Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the role

Youth Housing and Reintegration Service (YHaRS) aims to help reduce homelessness through the provision of support, brokerage and accommodation for young people who are exiting or transitioning from Child Safety orders and/or transitioning from a period of sentence or remand in Youth Detention Centres, and living in unstable or temporary housing.

In this role you will adopt a case management approach that is planned, integrated and delivered in a coordinated way. You will operate from a person-centred, holistic, systemic and strength based framework that focuses on building the capacity and resilience of the young people we work with.

What you will bring

  • Significant experience working with individuals and/or families with complex needs in a community services organisation or similar setting
  • Demonstrated knowledge of evidence based case management strategies and principles with proven experience in delivering case management services to people ‘at risk’ of and/or experiencing vulnerabilities
  • Experience administering Brokerage funds in the context of case management plans
  • Ability to minimise the risk which arises from crisis situations and exercise professional judgement on ethical and legislative requirements
  • Understanding of reflective practice and continuous improvement

The benefits

Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people. Red Cross offers generous salary packaging benefits and flexible working arrangements.

Further Information

To find out more about this opportunity please see the position description below or contact Charlene Keller on 07 3333 8733

Position Description:Download File 513989 PD Case Manager (YHARS).pdf

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