• Ongoing role
• Full time hours
• Gosford, NSW location

Who we are

Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the role

The Post Release Case Manager is responsible for supporting people being released from remand at the John Morony Correctional Centre, Windsor. The program will support the reduction of recidivism through the delivery of pro-social support services during incarceration and as participants’ transition to the community. This is achieved through a co-ordinated service delivery approach with Corrective Services NSW and other community partners.

The program is voluntary and will prioritise those with complex support needs. Case Managers will also support a 24/7 phone line for participants in the community and a team of volunteer mentors.

What you will bring

• Demonstrated case management experience including developing and monitoring plans with clients
• Experience and understanding of best practice working with men with complex needs and behaviours and demonstrated sensitivity to the needs and issues facing people in the justice system
• Cultural competence including demonstrated ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander peoples and culturally and linguistically diverse communities
• Excellent written and verbal communication skills, interpersonal skills, and client motivation skills particularly with people with complex needs and a history of non-engagement with services
• Strong liaison and networking skills with internal and external stakeholders aligned with the participants priorities
• Demonstrated astute decision making, problem solving and analytic skills

Why work with us

Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

Further information

For further information about this role, please refer to the position description attached below or contact Judy Harper on 0400 993 092.

Position description:  Post Release Case Manager - Gosford Sept 2020.doc