• Part time 15.2 hours per week
• Maximum term role till January 2022

About Red Cross

Australian Red Cross is part of the world's largest humanitarian movements seeking to build a better society based on people helping people.

About the role

The Service Support Officer is responsible for supporting the administrative and service delivery functions of the Red Cross regional office in Berri for 2 days per week. The all-rounder position will assist with customer enquiries, program support, office administration and supporting transport, in line with the Community programs within Riverland and Mid Murray Red Cross.

What you will bring

• Excellent customer service skills and demonstrated experience in a similar position including
• Cash handling and complex client enquiries
• Well-developed analytical, problem solving and decision making abilities
• Experience in effective communication with a diverse range of people, including clients, volunteers, external stakeholders, service providers and individuals from varying cultural and linguistically diverse backgrounds
• Excellent written and oral communication skills
• Demonstrated empathy towards client groups who are ageing, living with disabilities and special needs groups as defined by the Commonwealth Government
• Ability to exercise initiative, discretion and judgment in working both independently and as part of a team
• Ability to be self-directed with high organisational skills and a demonstrated ability to prioritise
• A demanding workload

Why work with us?

Work for purpose and know that your work will contribute to better outcomes for vulnerable people and communities.

Further Information

To find out more about the responsibilities and requirements for this role, please refer to the position description below.

For additional enquiries, please contact Deborah Muller on 0427 905 988 for a confidential discussion.

Position Description:  PD - Administration Officer 0039546 28-6-2021 JA.pdf