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Outreach Support Worker

Aboriginal and Torres Strait Islander Community Health Service Brisbane

ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We are the largest, most comprehensive Aboriginal Medical Health Service in Queensland.

Our services include medical and dental clinics, an aged care facility, family and child safety services, foster and kinship care, social and emotional wellbeing services, kindergarten programs and a youth service.

Our vision for the future is to deliver health, connected Indigenous urban communities. To do this we are focusing on five strategic priorities:

  1. Champion healthy individuals and thriving families
  2. Build a strong and sustainable future
  3. Innovation and excellence
  4. Our partners
  5. Our people 

See more at our website - atsichsbrisbane.org.au

What we offer: 

  • Optional salary packaging, meal entertainment cards, and novated leases
  • Opportunity to work for one of Australia's leading Aboriginal Medical Services;
  • Competitive remuneration;
  • Ability to visibly see your impact on the business and its service;
  • Access to medical and dental services

The Outreach workers effectively divert young people from becoming involved in the criminal justice system by providing evening transport from the Brisbane CBD and Logan areas where young people are meeting, to a place of safety; most often home with parents or other family members. This ongoing contact with often the same young people allows us to link them into case management services to address whatever they identify they would like help with in their life.  The Outreach and Support Worker directly assists young people during outreach coordination to access a coordinated wrap-around suite of services with the aim to achieve behavioural changes and engagement with ATSICHS Youth Case Managers.

Effectively identify the needs of young people in delivering targeted and goal driven supports that focuses on their genuine needs and aspirations.


  • Certificate IV qualification or higher in Social Work, Human Services, Social Science, Health, Allied Health, Youth Work or Community Services
  • Minimum of two years experience in working with vulnerable young people and the use of a client information system
  • Knowledge of the supports available to young people in the areas of mental health, education, employment and housing.
  • Ability to communicate sensitively and effectively to young people through the use of decisive listening, influencing and persuasive skills.
  • Current drivers licence P1, P2 and/ or open.
  • Willingness to travel across the Brisbane region.
  • Willingness to complete up to four (4) nights outreach shifts a week
  • Working with Children’s Card (Blue Card) and Disability Services (Yellow Card) or be eligible to apply
  • Demonstrated ability in working with multiple agencies in providing access to holistic care for clients. 


Apply through our ATSICHS portal. 

If you have any questions please contact the People and Culture Team on 07 3240 8900, or email peopleandculture@atsichsbrisbane.org.au, using the subject line: Outreach Support Worker enquiry via EthicalJobs.

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