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NDIS Coordinator

Aboriginal and Torres Strait Islander Community Health Service Brisbane

About the role

The NDIS Coordinator's key role function is to coordinate access, connection and support services for NDIS clients seeking assistance from ATSICHS. The role will assist in building connections and engaging support services while building capacity and enabling participants to live more independently and be included in their communities. In addition the NDIS Support Coordinator will provide assistance to prospective ATSICHS clients who are applying to be a participant in the NDIS at all stages including applications and appeals in order to improve acceptance rate of 'Access Request' applications for Aboriginal and Torres Strait Islander people living with a disability.

The NDIS Coordinator provides support to staff, more specifically health practitioners and the community, to educate, implement and streamline processes to ensure eligible ATSCHIS clients are provided the support they required through the NDIS. The role works to skill ATSICS staff in understanding how the NDIS can assist their clients and assists in building knowledge and understanding of the scheme within the community.

About Us

ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We are the largest, most comprehensive Aboriginal Medical Health Service in Queensland.

Our services include medical and dental clinics, an aged care facility, family and child safety services, foster and kinship care, social and emotional wellbeing services, kindergarten programs and a youth service.

Our vision for the future is to deliver health, connected Indigenous urban communities.  To do this we are focusing on five strategic priorities:

  1. Champion healthy individuals and thriving families
  2. Build a strong and sustainable future
  3. Innovation and excellence
  4. Our partners
  5. Our people 

See more at our website - http://atsichsbrisbane.org.au.

What we offer

  • Optional salary packaging, meal entertainment cards, and novated leases
  • Opportunity to work for one of Australia's leading Aboriginal Medical Services;
  • Competitive remuneration;
  • Ability to visibly see your impact on the business and its service;
  • Access to medical and dental services
  • Base salary $65,512 plus 9.5% superannuation, 17.5% leave loading and access to salary sacrifice.

About You


  • Certificate IV or higher qualifications in Health Care, Social Assistance, Community Services or Administration.
  • Knowledge, understanding and/or awareness of the NDIS space and the challenges the participants may face
  • Demonstrated ability to record accurate and consistent case notes.
  • Demonstrated ability to apply practice judgement when working with clients in building capacity to achieve goals.
  • Demonstrated ability to work with a minimum of direction and to effectively communicate with and work collaboratively as part of a multi-disciplinary team, and to contribute to the development of creative and innovative services.
  • Strong organisational skills and ability to work independently and/or as part of a team.
  • Previous experience in working with culturally diverse people.
  • Ability to communicate sensitivity and effectively with Aboriginal and Torres Strait Islander people.
  • Sound knowledge of Microsoft Suite Applications.
  • Current Drivers Licence (Qld).
  • Current National Police Clearance or ability to obtain.
  • Working with Children's Card (Blue Card) or be eligible to apply.


  • Previous experience of working with Aboriginal & Torres Strait Islander clients.
  • Previous experience in working with the National Disability Insurance Scheme (NDIS).

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