• Full time role, fixed term contract to June 30th 2022
• Be a part of the leadership team of an assessment workforce
• Office based position in Tweed Heads

We are looking for a game changer. A dynamic and flexible individual who is outcome-oriented with a focus on amazing client experiences. We’re on the lookout for someone who understands the aged care industry, knows the importance of strong relationships and has a serious passion for helping people.

We are excited to fill this position with someone who wants to work with the Aspire 4 Life management team to position us for new service growth and improve the lives of older Australians and their families.

This role is based in our Tweed Heads office. Fixed term contract to June 30th 2022 (potential for renewal).

What will I be doing as an Operations Manager?

• Provide leadership and operational management of Aspire4Life's centralised operations team including the Regional Assessment Service (RAS) and logistics
• Act as the compliance and program delivery expert by ensuring comprehensive knowledge of the program, KPIs and deliverables are achieved as outlined in the funding agreements
• Use Business Intelligence tools and reporting to WOW our stakeholders
• Mastering client and staff experience
• Establish and maintain continuous improvement programs
• Work with the Aspire 4 Life team to create strong industry communities of practice
• Represent Aspire 4 Life as an ambassador at industry and internal events

What you need to bring to us:

• 5+ years’ experience in aged care or community
• Proven professional people management, and leadership experience
• Tertiary qualifications in the health or aged care industries
• An unrestricted Australian driver’s licence
• Ability to interpret data, manage risk and implement workforce management plans

For brownie points:

• Management of a large national or subcontracted workforce
• Coordination of multiple service portfolios with a high annual revenue
• ‘Age is just a number’ mentality
• The zest and enthusiasm required to disrupt systems with continuous improvement practices

What we bring to you:

• A position with purpose
• Free access to over 80 fitness centres and providers
• Employee Assistance Program
• Salary packaging
• Truly fun, flexible and supportive work environment – we walk the talk
• A chance to be recognised and rewarded
• Support from an in-house training and development team
• Plus, meaningful experiences where you know you are making a positive impact in the local community every day – from where you’d rather be…

About Aspire 4 Life:

Aspire 4 Life is a leading assessment and case management agency delivering world-class assessment, planning, coordination, restorative and wellbeing services with a wellness and reablement focus. Our mission is to make a difference and provide genuine and valuable care and attention for everyone we work with. What we care most about is encouraging people to live bolder lives. Better connected. More active. More fulfilling.

We place a strong importance on our culture and strive to create an environment where staff are able to do their best life’s work. We love diversity within our teams, it brings richness in ideas, perspectives. It allows us to achieve more than we could have imagined.

Apply Now!

We encourage people with disability, lived experience of disability, Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this job.

When successful, you will be required to undertake a national police check and provide evidence of your right to work in Australia.

A position description is attached.