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Support Coordinator Lead - Burleigh Heads / Beenleigh

Aruma
  • Work Type: Full time
  • Location: Burleigh Heads or Beenleigh

At Aruma, we support people with disabilities to live great lives. It's the reason we exist - after all, why should anyone have to settle for anything less? And to make this a reality, we rely on the skill and commitment of our Aruma team.

When you're part of the Aruma team, you're not just supporting people. You're pioneering new paths, challenging assumptions, daring to think differently, and telling society to raise its bar higher.

Under the leadership of the Operations Manager, Support Co-ordination, and the Support Co-ordination Team Manager, the Support Co-ordinator Lead will manage a reduced customer caseload, including meeting billing KPI and assisting the SC Team Manager to lead a team of approximately 8 x Support Co-ordinators, under a line of business model creating a distinct and separate stream for support coordination across all Aruma Regions.

This is an exciting opportunity to take on a Team mentoring role, within the newly created Aruma wide Support Co-ordination structure and be a vital part of the future of support co-ordination in Aruma.

Properly completed applications which meet the NDIS criteria to deliver Level 3 Support Co-ordination will be well considered.

This opportunity is open to applicants who meet the following

Essential Selection Criteria.

  • Work ethic demonstrates Aruma BRAVE values
  • Demonstrated experience as a high performing Support Co-ordinator

OR

  • Demonstrated experience in leading and managing high performing teams and thorough understanding of NDIS Support Co-ordination
  • Demonstrated experience in achieving set KPI's and the ability to support others to meet KPI's
  • Ability to assist with Support Co-ordination responsibilities for team members when they are on leave
  • Demonstrated experience in assisting to manage budgets to achieve positive fiscal results
  • Ability to work with peers based across all Aruma support co-ordination locations and support staff Ability and enthusiasm to promote and grow the Aruma Support Co-ordination business
  • Ability to achieve NDIS Worker Screening Clearance and relevant State Child Protection Clearance
  • Driver's Licence and access to a fully insured vehicle

Desirable

  • Skills, qualifications and registration with relevant professional association to provide Level 3 Support Co-ordination is desirable

If you meet the listed Selection Criteria and have a passion for excellence in customer satisfaction, high performing teams and Organisational reputation, we would love to hear from you.

Please submit your application including your detailed response to the Essential and Desirable Selection Criteria. Applications which do not include the following will not be considered:

  • A resume / Curriculum Vitae
  • A cover letter with comprehensive responses to the listed Selection Criteria

All applicants must have a NSW Working with Children Check and be willing to undergo the NDIS Worker Screening Check with a full clearance.

How to apply

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