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Quality, Safeguard & Practice Coordinator - Townsville


about us

At Aruma, we support people with disabilities to live great lives. It's the reason we exist - after all, why should anyone have to settle for anything less? And to make this a reality, we rely on the skill and commitment of our Aruma team.

When you're part of the Aruma team, you're not just supporting people. You're pioneering new paths, challenging assumptions, daring to think differently, and telling society to raise its bar higher.

We have an exciting opportunity for a resilient, experienced and dedicated Quality, Safeguarding and Practice Coordinator to support Aruma's support services management teams to manage risks, achieve accreditation and meet quality management objectives. The role will support quality practice and drive standards of care across our Adult Services and Children Services areas in alignment with evidence-based research, ethics and regulatory compliance requirements in safeguarding.

We are opened to splitting the role to 2x 0.5 FTE - supporting our Children Services or Adult Services area. Talk to us about how we can make this part time for you!

What success looks like

Reporting to the Quality, Safeguarding and Practice Excellence Manager, you will shape learning and practice development as a continuous process to bring about transformations of individual and team practices, and embed this in policy, procedures, and care management practices.

  • Person-centred approaches were evident in daily interactions and practice ensuring customers receive quality supports and Aruma is meeting it obligations and regulatory requirements.
  • Support Services managers and staff were provided with relevant and contemporary Quality, Safeguards and Practice information and resources to equip them to provide the best support for our customers.
  • Organisation wide projects and initiatives were supported and advised appropriately by the Quality, Safeguards & Practice function to ensure organisational deliverables are met.
  • Positive customer outcomes were evident throughout Aruma support services that are informed by proven research and development practices.
  • Reviewed, monitored, and made appropriate recommendations regarding Aruma's systems, policies & processes to effectively address risks, and support the achievement of quality management objectives, quality practices, and continuous improvement within adults and children's services.

Skills and experience that make you stand out

  • Tertiary level qualification in Allied Health Services, Health Sciences, Human Services, Management, or relevant field, and a minimum 5 years' experience in disability or related sector.
  • Demonstrated experience in service delivery, quality management, governance, risk and safeguarding in the community services sector.
  • An advanced understanding of the issues affecting people with disability and the delivery of high-quality disability support services.
  • An understanding of the NDIS, the NDIS Quality & Safeguards Practice Standards and NDIS funding model and processes.
  • An understanding of the National Child Safe Principles and relevant state standards.
  • Contemporary knowledge of the Royal Commission report findings and recommendations.
  • Experience developing and implementing business plans and strategies within a large complex organisation.
  • The ability to influence and work collaboratively with a range of stakeholders
  • Well-developed written and verbal communication skills
  • Will require NDIS WSC, Police Check and Working with Children's Check

Be part of this dedicated, collaborative organisation and make a difference!

Submit your application via the Apply Now link below. 

We offer the benefits of flexibility, ongoing supervision and professional development opportunities, a competitive salary and the option of salary packaging.

How to apply

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