About Us

ARMIA is a not-for profit organisation operating in Sunnybank QLD. We provide a wide range of services, activities and programs including but not limited to Multicultural Communities’ and Disability services to holistically empower the forgotten ones in our communities, mostly New Australians who struggle to integrate even after many years in Australia.

About the role

The Support Coordinator/Social worker is responsible for community engagement to provide quality support and care to all our physically/mentally challenged and dependent clients to enable them with opportunities and support to achieve their goals, regardless of their age, gender and ethnicity.

Key responsibilities include

• Providing advocacy services within the community  
• Providing direct and personalised assistance through support services
• Providing referrals, linking with appropriate support services and coordination  
• Monitoring, assessing and reporting progress of each client
• Case Management, service agreements, report writing & records keeping
• NDIS Quality and Safeguarding Framework
• Supervision of Care Workers & incident reporting
• Support with Internal Audits - Monitoring and Evaluation

Educational Qualifications 

Social work or other Social Welfare degree 

Professional Qualifications

• Demonstrated commitment to social justice and advocacy on behalf of clients.
• Demonstrated sensitivity to Culturally and Linguistically Diverse (CALD) individuals and communities.
• Demonstrated commitment to access and equity for individuals from disadvantaged communities.
• The capacity to build trust and confidence in clients 
• Demonstrated ability to think and act strategically in relation to resource management and allocation
• Demonstrated understanding of the NDIS framework, principles of Quality Systems, Risk Management and related policies

• Sound demonstrable knowledge of MS Outlook, MS Office (including Word, Excel, and Power Point).

The capacity to learn to effectively use D and M Solutions electronic records systems.