About HelpingMinds

HelpingMinds is a highly regarded carer support and mental health services organisation, established over 40 years ago. Our compassionate team of staff and dedicated volunteers throughout the metro and regional areas, provide quality services and support to more than 10,000 children, youth, adults, and families affected by mental illness every year.

Our Values

We are a value-driven organisation that encompasses the values of Hope, Collaboration, Trust, Integrity, and Respect to provide quality service. We welcome your individuality, your ideas, your passion, and your drive. Our people focused culture and flexible approach will help you to succeed both professionally and personally.

About the WA Recovery College Alliance (WARCA)

The WA Recovery College Alliance (WARCA) is working to promote mental health and wellbeing (recovery) for all throughout the community, by offering recovery-focused learning which inspires hope through transformative education. Through the Recovery College, we seek to transform lives and communities.

WARCA offers a range of recovery-focused short courses and workshops that are underpinned by co-design and co-production values and principles. Our courses offer opportunities for people to enhance knowledge, skills, connections and relationships, as well as build the recovery capital resources necessary to navigate their problems and (re)-build their lives. The aim of WARCA courses is to create the conditions for people to take control of their own lives by providing leadership pathways for the future. We embrace inclusivity, diverse worldviews and transformative, emancipatory teaching.

WARCA enables community members and mental health professionals to have access to an educational approach that supports the understanding of mental health, substance use challenges wellbeing and recovery from multiple viewpoints and sources of expertise. The Recovery College operates state-wide from regional hubs and satellite locations.

We operate according to the WARCA Integrity Framework and WARCA Recovery Ethos.

To find out more visit the WARCA website

The role

Reporting to the WARCA Principal, this position will be responsible for providing administration support to the Recovery College. Duties will include

• Provide general clerical and administrative support to the Western Australia Recovery College Alliance.
• Help with the day-to-day duties of the college’s library including, course enrolments, pre-course information and dealing with queries both face-to-face and telephone.
• Arrange bookings of meeting rooms, venues, conferences, catering, and travel, such as booking flights, car hire and accommodation as required.
• Provide individuals with information relating to the College including available courses and support the individual through the booking process from time to time.
• Maintain correspondence and co-ordinate meetings including agenda preparation and minute taking as required.
• Maintain and responsible for a broad range of administrative tasks including (but not limited to) incoming and outgoing mail, filing, stationery orders, organising necessary maintenance of facilities and data entry.
• Proactively monitors and reports on issues, meeting outcomes, provides advice to the Principal and update on key organisational issues.
• Taking a coordinating overview of learning platforms to ensure their effective running and development, e.g., PowerPro, Moodle etc.
• Administration of the online learning platforms and management systems (Power Pro, Moodle etc)
• Liaising with other stakeholders, including IT as required.
• Maintaining accurate and up-to-date student information on CRM

This position is offered on a permanent part-time basis based in our Perth office.

About You

Minimum qualifications, licences and checks:

• Cert IV in Business Administration and/or relevant discipline OR demonstrated experience in administration support role including customer service
• National Police Clearance (valid within 6 months),
• Current Drivers License
• Current Covid-19 Vaccination

Required skills & experience:

• Comfortable when working with tight deadlines, and able to turn work around within a short time span where demands are liable to change at short notice;
• Demonstrated experience in administration support role including customer service responsibilities;
• Excellent organisational skills, ability to be flexible and possess strong problem-solving skills;
• Proven ability to manage complex and confidential information;
• Ability to work autonomously and across multiple tasks;
• Excellent interaction skills and able to operate with diplomacy, tact, and empathy;
• A high degree of personal organisation and self-management;
• Ability to think proactively and laterally to maximise opportunities to promote the work of the organisation;
• Working knowledge of computer programmes including databases such as PowerPro and Moodle along with Microsoft office packages;

What we offer

In addition to joining a professional and dynamic team, you will work in a supportive and positive environment with staff that live by HelpingMinds’ values and have a strong focus on community needs. We understand the importance of health and wellbeing and offer an employee wellness program.

Benefits include:

• Remuneration: $64,487 – $67,367 (pro rata) per annum (depending on experience) + 10% superannuation
• Generous tax-free salary packaging benefits where you can package up to $15,900 per annum
• Flexible, family friendly working conditions
• Professional development opportunities
• ICT Equipment: Surface Pro laptop, mobile phone
• Four weeks annual leave with 17.5% leave loading
• Two additional wellness days per year to support your own mental health

For more information, contact the Recruitment team on 08 9427 7100.