• Growing not for profit organisation – making a difference in the community
  
• Be a part of a values-driven organisation
  
• A permanent full-time opportunity

Who we are:

HelpingMinds is a highly regarded carer support and mental health services organisation, established over 40 years ago. Our compassionate team of staff and dedicated volunteers throughout the metro and regional areas, provide quality services and support to more than 10,000 children, youth, adults and families affected by mental illness every year.

Why HelpingMinds?

We are a value-driven organisation that encompasses the values of Hope, Collaboration, Trust, Integrity, and Respect to provide quality service. We welcome your individuality, your ideas, your passion and your drive. Our people focused culture and flexible approach will help you to succeed both professionally and personally.

The role:

We are looking for a strong, driven and passionate individual who will be primarily based in Perth on a full-time basis with some travel required to the Southwest and Goldfields regions for promotion of service as required. The successful candidate will be the Regional Delivery Partner Carer Coordinator for the Southwest region, which is responsible for promotion, education and advice regarding RDP services for the federal Integrated Carer Support Services initiative.

Additionally, the team member will be required to provide mentorship that empowers the team to deliver high quality services, deliver information sessions, and communicate professionally and empathetically with our carers. The team member will also be required to liaise with a wide range of partner organisations, local agencies and businesses to raise awareness of family carers and available services within the broader community.

Responsibilities of the role include but are not limited to:

• Ensuring contractual requirements are met by leading the team effectively;
• Guiding and developing team members professionally, enhancing their capacity to deliver outstanding, safe and quality services to clients;
• Taking ownership of team based key performance indicators;
• Facilitating team meetings on a regular basis to support the team;
• Supporting and encouraging the development of specialised groups, workshops and seminars for clients, ensuring these are consequently promoted when in the community and delivered, with clear outcomes and objectives for clients
• Providing clear and professional reports to Executive Child, Youth and Family on a regular basis;
• Submitting and approving budgets within delegation policy and in consultation with Executive Child, Youth and Family Services to contribute to the effective delivery of contracts;
• Undertaking ongoing promotional and awareness raising activities including local media and presentations;
• Developing partnerships with local agencies to establish ongoing promotional activity and warm referral processes for carers;
• Assisting the central Planning team in preparing and monitoring Carer Plans (with reference to the local availability of face to face supports) following assessments and conducting re-evaluations at appropriate times.

What you will need to succeed:

This is a great opportunity for an inspiring Team Lead with demonstrated experience in leading and providing support to teams remotely by use of information technology (email, video and telephone).

With a relevant tertiary qualification in Mental Health (Psychology, Social Work or Counselling) and a minimum of 3 years’ counselling experience under this degree, you will pride yourself on the ability to lead a team independently, taking accountability and responsibility of day to day office operations and team member service delivery challenges. Additionally, you will be required to have an accreditation within a relevant Australian professional association this can include the Australian Counselling Association, Psychotherapy and Counselling Federation of Australia, or the Australian Association of Social Workers.

You will have demonstrated organisational skills with the ability to manage change in a positive manner whilst consistently demonstrating behaviours that reinforce the values of HelpingMinds.

Additionally, you will have high level interpersonal and communication skills (written and verbal) including experience in report writing.

What you’ll receive in return:

In addition to joining a professional and dynamic team, you will work in a supportive and positive environment with staff that live by HelpingMinds’ values and have a strong focus on community needs. We understand the importance of health and wellbeing and offer an employee wellness program.

HelpingMinds offers an attractive salary package consisting of base salary, superannuation and salary packaging benefits.

We offer all counselling staff individual one on one reflective practice supervision by an external Clinical Supervisor of your choice, as approved by the Executive Child Youth and Family Services.