• Perth South Metro
• Growing not for profit organisation – making a difference in the community
• Be a part of a values-driven organisation
• A permanent full-time opportunity with great salary packaging benefits

Who we are

HelpingMinds is a highly-regarded carer support and mental health services organisation, established over 40 years ago. Our compassionate team of staff and dedicated volunteers throughout the metro and regional areas, provide quality services and support to more than 10,000 children, youth, adults and families affected by mental illness every year.

Why HelpingMinds?

We are a value-driven organisation that encompasses the values of Hope, Collaboration, Trust, Integrity, and Respect to provide quality service. We welcome your individuality, your ideas, your passion and your drive. Our people focused culture and flexible approach will help you to succeed both professionally and personally.

The role:

We are looking for a strong, driven and passionate individual who will be based in Perth on a full-time basis. This role will require outreach support services and may be based in other locations such as Cockburn. The successful candidate will play a vital role in guiding and coordinating our Child, Youth & Family Services teams in the south-metro region. Family Support Counsellors and Family Support Workers will report directly to you for coordination of programs and key performance indicators. You will work closely with the Executive Child, Youth & Family Services delivering staff support, operational planning, and building success within this team.

Responsibilities of the role include, but are not limited to:

• Ensuring contractual requirements are met by leading the team effectively;
• Guiding and developing staff professionally, enhancing their capacity to deliver outstanding service through mentorship, coaching and performance management strategies;
• Providing informal and formal performance feedback, initiating regular appraisal meetings, discussing performance in relation to KPI’s;
• Developing guidelines and processes to enhance team performance as well as developing new initiatives for delivery of service;
• Providing clear and professional reports on a regular basis which track, and measure contracted funder requirements, using appropriate data retrieval methods and as well as accurate and suitable metrics;
• Managing the team’s budget including maintaining up to date records of funding and costs. Ensuring that these are on track to stay within allocated boundaries;
• Supporting and encouraging the development of specialised groups, workshops and seminars for clients;
• Team Facilitators will be expected to carry a service delivery case load which is calculated based on direct reports.

What will you need to succeed:

This is an opportunity for an inspiring Team Facilitator with demonstrated experience in management or leadership roles with responsibility for staff. The successful candidate must have substantial experience in clinical practice and project planning, offering support within a variety of settings and age groups.

With a qualification in Counselling, Psychology or Social Work and a minimum of 3 years experience in counselling under this degree, you will pride yourself on consistently demonstrating behaviours that reinforce the values of HelpingMinds.

You must have the ability to be self-motivated with demonstrated experience in managing multiple projects whilst meeting organisational deadlines.

Additionally, you will have will have high level interpersonal and communication skills (written and verbal) including experience in report writing.

What you’ll receive in return:

In addition to joining a professional and dynamic team, you will work in a supportive and positive environment with staff that live by HelpingMinds’ values and have a strong focus on community needs. We understand the importance of health and wellbeing and offer an employee wellness program.

HelpingMinds offers an attractive salary package consisting of base salary, superannuation and salary packaging benefits. We offer all counselling staff internal one on one and external clinical supervision within our support structures.