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CALD Engagement Officer

  • Perth Metro base location - Outreach role


HelpingMinds is a highly regarded carer support and mental health services organisation, established over 40 years ago. Our compassionate team of staff and dedicated volunteers throughout the metro and regional areas, provide quality services and support to more than 10,000 children, youth, adults, and families affected by mental illness every year.


We are a value-driven organisation that encompasses the values of Hope, Collaboration, Trust, Integrity, and Respect to provide quality service. We welcome your individuality, your ideas, your passion, and your drive. Our people focused culture and flexible approach will help you to succeed both professionally and personally.


We are seeking an individual with a strong passion for engaging and building relationships within the community, ensuring increased Culturally and Linguistically Diverse engagement with HelpingMinds services. The successful candidate will provide a positive representation of the HelpingMinds brand while establishing and fostering close working links with relevant service providers in the area.

Responsibilities of the role include

  • Engaging with the community with regular outreach work
  • Manage a case load, providing support services to children at risk and carers of people with mental illness
  • Develop and Facilitate culturally appropriate activities and workshops based on community needs with the plan to build a strong and resilient community
  • Establish, foster and maintain close working links with relevant service providers specific to CaLD communities


This is an opportunity for a client focussed CaLD Engagement Officer with a genuine interest in working collaboratively to ensure effective team goals and client outcomes are met. We are looking for someone who has the ability to work autonomously with a demonstrated ability to consult, liaise and maintain close working relationships with other service providers.

Minimum qualifications

  • Relevant qualification in the area of Health, Community Services or Mental Health
  • National Police Clearance (valid within 6 months), Working With Children Check, Current Drivers License, Current First Aid Certificate
  • Compliant with relevant Covid-19 Vaccination Requirements

Preferred experience AND SKILLS

  • Strong experience engaging and working with young people and families
  • Experience working with CaLD Clients and ability to work as part of a multi-disciplinary team
  • Excellent written and verbal communication skills


In addition to joining a professional and dynamic team, you will work in a supportive and positive environment with staff that live by HelpingMinds’ values and have a strong focus on community needs. We understand the importance of health and wellbeing and offer an employee wellness program.

Benefits include

  • Base salary: $66,220 - $67,367 per annum pro rata plus 10% superannuation
  • Generous superannuation contributions starting at 11%, increasing to 12% once reaching one year of continuous service
  • Generous tax-free salary packaging benefits where you can package up to $15,900 per annum
  • Professional development and support around training opportunities
  • Great annual leave entitlements starting at 5 weeks per year (pro rata). Increasing to six weeks (pro rata) once reaching three years of continuous service
  • Two additional wellness days per year to support your own mental health. Increasing to three days at three years of contusions service (pro rata)
  • ICT Equipment Provided
  • Mileage Reimbursed
  • Access to EAP services

To submit your application click Apply Now.

A position description is attached.

For more information, contact the Recruitment team on 08 9427 7100.

Please note: given the high volume of candidate applications received, only shortlisted candidates will be contacted.

HelpingMinds is an equal opportunity employer supporting diversity in the workplace. We welcome applications from Aboriginal and Torres Strait Islander people, LGBTIQIA+, people from culturally diverse backgrounds, and people with lived experience of mental health issues and of supporting family members with mental health issues.

How to apply

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