- Job posted on: 24th Feb 2020
- Applications close:
annecto- the people network is an independent, not for profit association committed to increasing opportunities and choices for people with a disability, older people and their carers.
The After-Hours Program is a unique service that provides tailored telephone response and support solutions to vulnerable people outside of business hours, 365 days a year. The service operates from 5 pm to 9 am on weekdays and 24 hours a day on weekends and public holidays.
As an Assessment & Response Officer (ARO) your role is to assess, manage and respond to out of hours calls and coordinate service delivery in accordance to the after-hours service guidelines and procedures. This includes shift allocations & replacements, client administration & support service delivery for Annecto’s clients & Business-to-Business (B2B) services.
This role does not include overnight/sleepover work. Furthermore, this role does not include physically providing direct care supports to clients or sales-based roles.
You should be eligible to work in Australia.
annecto is a child safe and equal employment opportunity employer. All employees are required to undergo a National Police Check, a Working with Children Check where necessary, and abide by our Child Safe Policy and Code of Conduct.
To view the position description and apply for the role, please visit our careers page.
Please apply as soon as possible; shortlisting will commence as soon as applications are received.