About Anglicare NT

Anglicare NT is a respected provider of quality human services across urban, regional, and remote areas. Anglicare NT offers a range of career opportunities in the community and social services sector in a diverse range of fields such as children and youth, family relationships and counselling, refugee and migrant, corporate services, financial counselling, mental health, disability and home care, social enterprises, and specialist homelessness services

About headspace

headspace are a busy and innovative youth mental health service providing a variety of mental health, medical, sexual and other health related services as well as vocational, functional groups and social services to young people aged 12 to 25 years and their families.

At headspace, we offer great benefits, including

• Competitive Above Award Salary
• Generous Leave Entitlements: enjoy five (5) weeks annual leave plus twelve (12) weeks paid parental leave to balance work and life.
• Professional Growth; access evidence-based therapeutic training, ongoing learning opportunities, and five paid study days each year.
• Positive Team Culture; work within a positive team culture with like-minded staff all striving to support young people and families in our communities
• Wellbeing Support; benefit from our Employee Assistance Program for confidential guidance and care.

We also offer great salary packaging options that can significantly increase your take-home pay.

About the Opportunity

As the Reception & Administration Assistant, you will be the first point of contact for young people, families and visitors accessing headspace services. You will create a warm, professional and inclusive environment while keeping our busy centre running smoothly behind the scenes.

In this role, you will manage a range of responsibilities across reception and administration. You will answer calls, respond to enquiries and coordinate appointments, while also supporting referrals and ensuring information is accurately recorded in our systems. Your ability to stay organised and manage competing priorities will help ensure young people can access support when they need it.

You will work closely with a multidisciplinary team, providing day-to-day administrative support, coordinating bookings, assisting with meetings and travel, and helping maintain the presentation and operation of the office. You will also contribute to financial administration tasks and help monitor resources such as fleet and office supplies.

About You

You are someone who enjoys working with people and takes pride in delivering high-quality service. You remain calm under pressure, can juggle multiple tasks and approach your work with professionalism and attention to detail.

You will bring experience in reception or administration, ideally within a health or community setting, along with strong communication skills and confidence using digital systems. You understand the importance of discretion and confidentiality, and you are comfortable working in a fast-paced environment.

Most importantly, you have a genuine interest in supporting young people and contributing to a service that makes a real difference in the community.

Note: This is a part time position 3 days per week

Note: The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), section 57 of the Antidiscrimination Act 1996 (NT) and section 12 of the Equal Opportunity Act 2010.

Special Measures vacancies are open to everyone including Aboriginal and/or Torres Strait Islander people. However, Aboriginal and/or Torres Strait Islander applicants will be granted priority consideration for this vacancy.

As part of the recruitment process, please address the key selection criteria using the online application on the Anglicare NT website.

For further information on this exciting opportunity, please contact the Team Leader Administration on (08) 8931 5999 or visit our careers page.

To request a full position description, please email our HR Team at [email protected] using the subject line: Receptionist & Administration Assistant - headspace enquiry via EthicalJobs.

Applications for this position may be closed earlier than anticipated or extended at the discretion of the hiring manager

Please note: It is a requirement that prior to commencing in this role, you must provide 100 points of identification to confirm Australian citizenship or eligibility to work in Australia; possess a Working with Children (Ochre Card), a current National Criminal History Check (within 3 months) and a valid NT driver’s licence.

Experience of working closely with and having a strong understanding of Aboriginal & Torres Strait Islander culture would be considered an advantage.

Anglicare NT is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourage Aboriginal and Torres Strait Islander people to apply.

COVID-19 Vaccination Status

Anglicare NT is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccine-preventable diseases. The Australian Immunisation Handbook lists the immunisations recommended for healthcare professionals. Aged Care Support workers are strongly recommended to follow COVID vaccination recommendations provided in Australian Immunisation handbook (based on ATAGI advice).

Anglicare NT staff who do NOT work directly with vulnerable people will not be required to provide evidence of COVID 19 vaccination.

A position description is attached.