The Australian Manufacturing Workers’ Union (AMWU) is one of Australia’s largest trade unions representing workers in many areas of manufacturing.

The AMWU QLD/NT Branch has a vacancy for a fixed term (6 months, 35hrs p/w) maternity leave placement in our National Membership Processing Team.

The position is office based (Upper Roma Street, Brisbane).

Applicants must have high attention to detail, enjoy working methodically on regular daily/weekly tasks and work well in a teamwork environment.

Responsibilities include:

• Processing membership requests including:
  • Allocation of payroll deduction remittances
  • Reconciliation of payment reports
  • Other data entry tasks as required
  • Provide daily member service contact and responses by email and telephone to AMWU members and pay offices

Skills and experience:

• Demonstrated experience preferably in a membership-based organisation
• Proven track record in quality data entry and member service-related roles
• Accurate and efficient keyboard and data entry skills
• Demonstrated experience in range of software including Microsoft Office and databases
• High level attention to detail and accuracy
• Excellent communication skills

The following is highly regarded:

• Previous experience working in the trade union or similar NFP organisation

Abilities required:

• Intermediate to advanced word processing skills in Word, Excel and Access or similar applications.
• Excellent oral communication and liaison skills.
• Good communication and interpersonal skills to handle liaison with AMWU members and internal stakeholders
• Ability and willingness to work in a team/collective environment.
• Willingness to undertake variety of type of work, be flexible and take responsibility for ensuring that all tasks are completed with careful attention to the details.